Danielle Fox Email & Phone Number

• Extensive Safety and Emergency Procedures (SEP) and Aviation Medical training, working on both wide and narrow-body aircraft to short haul and long haul destinations
• Trained in Economy, Business Class and First Class to Silver Service standard
• Ability to work under pressure and solve problems with limited resources to provide a world class service to customers
• Leading a small team to run an efficient service as galley lead in all cabins
• Undertaking Senior Cabin Crew training

Chelmsford, England, United Kingdom

• Selling, booking and dealing with travel queries at Thomson Travel Agency
• Handled large sums of currency and responsible for stock management in the bureau de change
• Coordinating with international suppliers in order to meet logistical needs

Various

• Worked a number of summer seasons within France and Turkey, and a winter ski season in the French Alps.
• Hosted ‘Welcome Meetings’ for large groups – selling excursion packages to customers contributing to sales targets
• 24/7 crisis management. Providing qualitative customer service and achieving Net Promoter Score targets
• Liaising with hotel/excursion management teams in order to ensure deliverables
• Handling large amounts of currencies and banking through liquidation systems

Chelmsford, England, United Kingdom