Danielle Fox Email & Phone Number

Sydney, NSW, AU

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Pyrmont

Domain Group is a diverse technology business focused on solutions for the commercial and residential real-estate industry. I have worked with DevOps, Data and API teams and I'm currently managing delivery of 6 products and 7 scrum teams within Agent Solutions. On a day-to-day basis I:・ Work with teams to improve Scrum ceremonies and processes.・ Help.

Sydney

• I work with three teams, each facing unique challenges and at different levels of process maturity and requiring specific, tailored strategies to develop & improve ways of working and push for positive, valuable.
• Guiding cross-functional teams and the broader organisation on how to best utilise Scrum and agile practices to ensure high quality work, customer focus and delivery of value.
• Ensuring teams understand their purpose within the business, as well as the objectives of the unit and/or the project and the focus of the given sprint.
• Supporting and educating all project participants including engineers and product owners, especially on story grooming and maintenance of the product backlog.
• Providing visibility into project status and transparency of the delivery process for stakeholders at all levels, encouraging positive, useful communication within the teams and externally.

Sydney, Australia

• A Scrum Master for a DevOps team of 10 within MLC digital. We are responsible for the provisioning and support of application servers for other teams within the group (BAU), as well as pushing proactive improvements to.
• Building a strong, delivery-focused team and establishing a positive, balanced and healthy team culture.
• Leading agile ceremonies (including story-mapping, grooming, retrospectives, sprint reviews and kick-offs) to ensure the team is focused, aware, working well together and improving with each sprint.
• Coordinating with members of the product, business and my teams to determine priorities and maintain the product backlogs, as well as communicating our work with the wider audience of the organization.
• Management of separate backlogs for BAU (environment provisioning, management and support) and internal improvement projects while balancing the different needs and priorities of each, and ensuring cross-pollination.
• Liaising with the “guild” of other scrum masters within NAB to establish best-practise, share insights and address challenges of different teams.

Sydney, Australia

• Key Responsibilities:
• Providing full stack solution design, requirements gathering, and ensuring new developments meet functional and non-functional specifications.
• Delivery of all technical requirements in projects, including conformance with external regulatory requirements and internal processes, development of ETL loaders, capacity planning and disaster recovery..Achievements:
• Prepared a system solution proposal and obtained funding through the Operational Excellence programme
• Reviewed market offerings and technologies to identify an appropriate solution and engage an integration vendor
• Authored an in-depth technical specification and drove implementation of solution, taking full technical ownership of the system from the vendor at proof-of-concept

Taking a sabbatical to renovate our new home and have my son.

London, United Kingdom

• Key Responsibilities:
• Management of offshore support team, root-cause analysis and issue resolution with SLAs.
• Liaison with technology teams to ensure successful completion of trade-flow, identify platform bugs and prioritise enhancement requests.Achievements:
• Established an offshore support team, provided training, documentation and ongoing management to maintain SLAs.
• Implemented new business processes to identify and address common trade-floor errors.

London, United Kingdom

• Providing technical support for the Trade Management (production) team.
• Supporting trade feeds, report extraction and batch compliance
• Working closely with the development team to upgrade Charles River to support Currency Forwards
• Greatly improved the automated alerts system allowing fine-grain root-cause and resolution content for both the business users and 1st-level support.

Glasgow

• 2nd-level support for a global fixed income trading and risk management system
• Support critical out-of-hours feeds and processes (e.g. start of day) as part of the 24x7 level 1 & 2 rota

Melbourne, Australia

• Implementation, support and continuous improvement of production, test and development
• Proactive monitoring, capacity planning and backup

Melbourne, Australia

• Delivered a natural-language recognition system, the Speech-Activated Receptionist Assistant (SARA)
• Technical lead on a project to integrate Steadycom UnixWare IVR for Vodafone call centre
• Integrated Dialogic CT Connect with Nortel Symposium and Steadycom IVR

Melbourne, Australia

Melbourne, Australia

Melbourne, Australia