Danielle Gray Email & Phone Number

Cardiff, United Kingdom

An empowered and a supportive team member who is truly passionate and knowledgeable about fashion, our customers and the product. We support brand and/or deputy manager in achieving their store goals. A supervisor manages the day to day running of the store in the absence of the branch of assistant brand managers and show initiative with our customers, coaching them to confidently acknowledge customers in order to build lasting relationships. Dynamic individuals who strive to make things happen in order to achieve great results and achieving store goals. • Coaching • Leadership• Management

Bridgend, United Kingdom

- ensure that all revelent security firms and the distribution centre are immediately informed of any changes in key holder details- oversee and monitor the organisation of all store files and administration, and to ensure up to date paperwork is used and filled out correctly • Brand Experience - ensure team personify of karen millen ambassador at all times - monitor and drive individuals to achieve service targets - ensure the client service delivered in the store reflects our "inclusive exclusive" aim. • people development - taking an active role in the recruitment, assessment and selection for new employees -assist the store manager to develop the store management team by communicating - work with the management team to monitor and evaluate the performance of employees- taking Responsibilty for your own personal development and career progression by demonstrating an active approach of learning •merchandising standards -maintain high VM standards on the shop floor and window displays - ensure shop floor checklist is completed daily/ weekly, and company housekeeping standards are maintained on shop floor, stock room and staff area• Leadership - demonstrate excellent leadership skills that inspire and manage to performance of the store team- make decisions and use initiative to increase both your stores performance and clearly explain this to the store team. - be a proactive team leader - Lead by example, demonstrating and encouraging high standards in all areas

Bridgend, United Kingdom

• Business management - strong working relationship with management- Maintain a sales and service focused environment, maximising sales by utilising the company business tools I.e targets / conversion / ATV / company account card / stock management / mystery shops. - Ensuring that sales and service performance issues are achievements. - Be proactive in managing your store staffing levels through effectively scheduling employees on the shop floor. • Client service & sales- Consistently deliver a high standard of client service at all times- Achieve personal targets - Being aware of, and contrubute in achieving stores daily/ weekly/ monthly sales target/ conversion rate/ ATV/ stock loss/ accounts opened/ mystery shop percentage.- Maintain a comprehensive knowledge of KM products and services, fashion trends and fabric care- Demonstrate the brand values through client service- Understanding and play a key role in achieving store KPIs- Proactively and professionally resolve client complaints • Communication Skills- Demonstrate professional and effective communication in all areas of work and contribute to maintain good working relationships within the store and company- Assist in the preparation and delivery of a daily meeting to ensure all employees understand daily business expectations and are motivated to achieve them.- Work with colleagues as a team- feedback information effectively to the management team- live the brand values and be BOLD with your communication. -participate in regular management meetings in order to maintain a consistently high level of communication throughout your store team. • Team Responsibilty - Motivate team to ensure they are delivering the brand values- offer team members where relevant, development opportunities to progress- produce and facilitate training sessions• operating & policies & procedures• Brand experience

Bridgend, United Kingdom