Staffing Specialist at Andersen Consolidation Center

Improved performance and sales up 35% to LY, while traffic was flat to LYImproved the store rating from 44th to be in the top 10 out of 1,000 stores within four monthsImproved team morale to 92%, an increase by 27% to LYElevated team performance by coaching members to establish a genuine connection and customers for life by increasing our customer results to 89% YTD, compared to 52% LYReduced turnover by 95%, by strengthening associate retention and promoting a positive environmentAdministered all HR functions : Recruit and hire, performance management, employee relations and talent developmentManaged payroll to be flat for YTD

Coach and develop Guest Service Team Leads, resulting in Guest Survey Scores to be consistently in the top three for the district Increase gross margin profitability by 3% better than LY by reducing shortage and driving accurate in-stocksDevelop a safe culture by being 99.5% YTDReduce turnover rate by 45% better than LY by increasing recognition to the Front-End team members and implementing on-boarding proceduresManage, train and coach the Front-End team; the largest team in the storeExecuted and prepared 70+ reviews for the Front-End team membersCoordinated United Way campaign 2011 which achieved 150% of its goal, first time ever for the West St. Paul Target Successfully managed other areas as the interim manager: Logistics, Softlines and Price ChangeImprove performance and sales of the Target Redcard by 1.3% YTD, compared to .2% LY

Achieved 100% hiring for Holiday 2009Managed recruitment to achieve YTD Open Jobs of 1.4%Coached and developed Administrative Service Associates, resulting in effective Human Resource AdministrationSuccessful implementation of MySchedule program for ongoing management of staffing Coached store executives and associates in effective communications to drive desired resultsHandled customer issues on daily basisCoordinated United Way campaign 2009 which achieved 160% of its goal for contributionsResponded to and investigated all Employee Relations and Security issuesCoordinated and managed monthly Safety meetingsManaged housekeeping and maintenance of total store

Planned and executed Fall hiring for 2007 and 2008 which resulted in 150+ hiresManaged position postings and interview schedules on Macysjobs.comInterviewed, extend offers and made wage determinations for Macy's with 300+ associatesExecuted and coordinated all new hire orientation and training Administer benefit enrollment and annual re-enrollmentSystems administration for all personnel: new hires, internal changes and terminationsResponded to Employee Relation issues and concerns