Danielle Houston Email and Phone Number

• Conducting learning needs analysis and content analysis• Collaborating with Subject Matter Experts and project teams to define content and develop appropriate training solutions• Identifying and applying appropriate instructional design techniques and adult learning • Defined standards and guideline to be used across the organization• Designing and developing immersive learning solutions including scenario based and situational eLearning courses using Articulate Storyline• Designing and developing course materials including, Instructor Guides, Participant Guides, Blended Learning, Quick Reference Guides, Job Aids, Videos, and other training deliverables needed

- Designing and developing instructor guides, participant guides, and other training deliverables needed- Collaborating with Subject Matter Experts and project teams to define content and develop appropriate training solutions- Facilitation of in-person training sessions- Identifying and applying appropriate instructional design techniques and adult learning methodologies based on objectives and/or learning strategy- Design and Development of social media content

• Work with lead Instructional Designer on various assignments • Designing and developing storyboards and eLearning courses using Articulate Storyline• Designing and developing course materials including, Instructor Guides, Participant Guides, Blended Learning, Quick Reference Guides, Job Aids, Videos, and other training deliverables needed• Work collaboratively with senior leaders and Subject Matter Experts to define content and develop appropriate training solutions• Designing and developing launch communications, audio scripts, assessments, and evaluations• Uploading courses to and performed management of the Learning Management System• Creating various marketing, training videos, and awareness videos• Social media market

• Trained new onboarding receptionists and staff• Created training templates and study sheets• Prepared leasing paperwork and reconciled tenant accounts• Assisted delinquent tenants with GA rental assistance programs• Performed background checks and credit checks• Renewed leases, inspected units, and handled all rent and other miscellaneous deposits• Generated residents' service requests

● Trained associates on all new software updates● Created marketing content to increase business awareness● Scheduled/curated successful company events● Verified insurances● Assisted healthcare provider in organizing documents and writing doctor's notes● Scheduled patients' appointments

• Trained all new onboarding associates on cashier and floor display• Helped create visual displays to promote/increase sales• Served as a mentor for new associates• Worked cash register and maintained knowledge of current sales and promotions

- Designed and developed learning for solutions for the following companies: Home Depot, GE, American Express, State Farm, Kimberly Clark, Newell-Rubbermaid, Coca-Cola, and Truist bank- Designed and developed eLearning using Articulate Storyline and Adobe Captivate- Designed and developed course materials including, Instructor Guides, Participant Guides, Blended Learning, Quick Reference Guides, Job Aids, Videos, and other training deliverables needed- Designed and developed materials as needed, such as launch communications, audio scripts for both eLearning and videos, assessments, and more- Converted existing Instructor-Led Training (ILT) to online eLearning