Danielle Hunter Email & Phone Number

Provide outstanding customer service to all borrowers looking to obtain a mortgage, collect and verify all income, asset and liability documentation from borrowers and third parties, ensure all documentation is in order for timely closing of loan, attention to detail in reviewing documentation, manage backlog of 80+ loans and multiple tasks at once in order to best serve the customer

Greater Denver Area

- Analyze and respond to email inquiries from Ibotta users- Work through account information, notes, and customer emails to investigate any issues or pain points within the Ibotta app- Problem solve by reviewing Ibotta systems and customer accounts- Work on special projects for the senior management teams in Marketing, Client Partnerships & Technology- Be an advocate for our customers

Englewood, Colorado

Received up to 150 inbound customer calls per day and advised customers on mortgage procedures/process and required documentation, provided customers with online and technical support while also providing exceptional service to help customers obtain their home, emailed loan status update to 30+ customers per day, assisted Loan Cancellations team with auditing and preparing loans for cancellation.

Greater Denver Area

Provide outstanding customer service to all borrowers looking to obtain a mortgage, collect and verify all income, asset and liability documentation from borrowers and third parties, ensure all documentation is in order for timely closing of loan, attention to detail in reviewing documentation, manage backlog of 80+ loans and multiple tasks at once in order to best serve the customer

Greater Denver Area

- Assist loan consultants and loan processors by scheduling appointments for borrowers to work through the loan process- Provide excellent customer service as the front face of Pulte Mortgage- Daily phone calls and follow up with borrowers to ensure timely processing and closing of mortgages- Auditing files to ensure all documents required are complete prior to cancellation of loans- Work closely with Loan Consultants to ensure proper documentation is in files and prepare loans for cancellation

- CPR/AED and First Aid certified- Teamwork- Guest safety and dealing with many different scenarios to create safest environment for patrons

- General admission of guests and general sales- Direct communication with guests- Inform all guests of what is offered as well as all policies- Computer skills

Denver, Co

- Developing social media platforms- SEO related efforts- Google AdWords- Website copy- Analytics- Blog writing- Interaction with clients - Marketing research- Basic design work