Danielle Ignacio Email & Phone Number

• Assured quality and accuracy on large data sets daily to confirm client information fromone internal CRM to another during high priority data migration
• Escalated and documented issues concerning internal and customer data in order toreview and assign new accounts while meeting strict deadlines
• Analyzed 3rd party content for quality assurance to cross check internal database andensure all information
• Attended weekly meetings to assess progress and improve data structures and crosscommunication with the Sales department
• Kept current on customer data standard guidelines and updated training and policy documentation appropriately

Onsite At Facebook

• Analyzed trends in user interaction to improve overall user experience while monitoring content to maintain community standards on high traffic products (Live Streaming, Video, Newsfeed) to ensure user safety
• Assigned to multiple projects with public content and data (average 2,400 data points weekly) to improve user experience across multiple verticals
• Conceptualized and analyzed assignments that connect users with the most relevant social conversations by identifying occurring trends to execute quality assurance and guidelines
• Streamlined new workflows for product teams to expedite project insight gatherings
• Implemented proper integration, team shadowing, and performance efficiency for the onboarding of 9+ new hires

• Acted as Jury Liaison for the CAAMFest 2015 film festival responsable for relaying information, film packages,and corresponding junkets between filmmakers and Jury members
• Created the CAAMFest San Jose 2014 Trailer, PSA, and Clip Reel shown through the festival period, as well as contributing to other video editing and creative content for the CAAMFest 2015 pre-festival and sponsorship.
• Responsible for connecting with filmmakers, professors, and others via email in regards to festival events to ensure smooth communication between recipient and festival director
• Attended weekly festival meetings in deliberation for subsequent events and programs for CAAMFest 2015 and CAAMFest San Jose 2014

• Assisted in weekly lesson planning in accordance to a planned semester syllabus
• Aided in the facilitation and planning of a bi-annual student showcase to an audience of 100+ attendees
• Assisted in the execution of lesson plans and discussions, in collaboration with the professor, in attending to student's needs and concerns
• Responsible for relaying information in routine email reminders throughout the semester to ensure student interaction and participation weekly.

• Specialized in social media efforts of MINIM Fashion, including weekly online blog management to utilize mainstream media forms (Facebook, Tumblr, Instagram), research product marketing and PR Ideas
• Provided ongoing product descriptions for each collection release.
• Designed promotional materials for MINIM Fashion to reflect new sales and special events; materials included store promotional sale coupon designs, leaflets, and banner design
• Oversaw and contributed to styling and product photo shoots