Danielle Isom Email & Phone Number

Florida, United States

On an as-needed basis I complete deposition indexes (page and line summaries) to assist attorneys in preparing for future depositions and trials. This is done remotely from my home and communication takes place via e-mail and telephone, if necessary. - Secure handling of personal information, including medical records attached as exhibits.- HIPAA compliance.- Use of PDF and RealLegal E-Transcript software.- Self-start projects to meet strict deadlines.- Invoice creation and payment tracking.- Communication with attorneys, paralegals, and legal assistants.

Orlando, Florida Area

As a Legal Assistant I worked for one of the partners of this firm, of whose primary focus is medical malpractice and NICA cases. - Drafted correspondences and court documents. - E-filed court documents.- Opened/filtered incoming mail and completed outgoing mail (scan, copy, fax).- Opened and created physical files for new cases, and input party information and documents into an electronic file. - Reviewed case information to determine an overview of its contents and suggested which medical records to request for medical malpractice case review.- Conducted daily communication with clients and other counsels.- Coordinated and set depositions and hearings.- Assisted with trial prep – bate stamping, redaction, organization of exhibits and exhibit lists.- Oversaw and updated attorney’s calendar, appointments, and case list.- Kept track of non-party production requests, requests for production, interrogatories, and medical record requests, ensuring all requests were completed within their respective timeframes and all requested records were received in a timely manner.

As Supervisor of Operations I monitored the daily workflow and supervised 50-60 team members. Responsibilities included ensuring strict and successful 24 hour turnaround for processing 3,000+ medical records (converting from paper format to electronic format) from 15 different healthcare facilities. - Adhered to HIPAA guidelines. - HR responsibilities.- Reached an acceptable direct labor to revenue percentage.- Monitored attendance and entered payroll into Quickbooks and ADP.- Created and issued corrective actions. - Conducted interviews and made hiring/firing decisions.- Performed employee evaluations.- Occasionally traveled to different facilities to educate clients and their staff on the electronic medical record conversion process.- Provided client walk-throughs of the office to explain and demonstrate the conversion process.

As an Assistant Team Leader I had the duty of ensuring all paper medical records received each day were converted to electronic medical records within a 24 hour turn-around time. I assisted in managing a staff of 20-30 employees per shift, as well as, assisted in completing the work when necessary. Quality control reports were also completed on a bi-weekly basis to ensure each employee reached at least 98% accuracy in their work. Employees were issued their reports so that they were aware of areas which needed improvement and were mentored on how to reach their goals.

Master Of Business Administration (Mba), Health Services Administration

Management, Human Resources

Bsba, Management - Human Resources