Danielle Jackson Email and Phone Number

Intermediate conveyancer at My Home Move Conveyancing• Ability to run a high caseload of 70 properties and perform a full range of tasks with limited supervision.• Actively communicating with clients, recommenders, conveyancers, agents and third parties.• Ability to be able to produce strong relationships with my clients and gain there trust. • Ability to produce accurate comprehensive documentation.• Complete tasks efficiently, accurately and within specified timescales; speed and ability to multi-task is paramount.• Checking mortgage offers, legal contracts and mortgage offers.• Drafting correspondence and replying to legal enquiries.• Processing tasks such as: chasing payments, obtaining and checking ID.• Identifying, monitoring and achieving targets on a daily, weekly and monthly basis for both myself and my team.

• Assisting with the full garment process into a mass production for high street stores. • Solely in charge of approx 80 different styles over 4 separate departments. • Organising and delegating the work load for both myself and my team. • Dealing with client queries and complaints. As well as first point of contact for both UK and China factory suppliers.• Ordering and sourcing stock.• Completing detailed workbooks, quotes, arranging meetings, organising deliveries, arranging completion dates, post, measuring samples and amending patterns.• Booking hotels and facilities.• Administrative duties such as; Audio typing, case managements, preparation of documents, printing, photocopying, filing, email and telephone.• Using word documents daily such as Outlook, Word, Excel and PowerPoint • Building a strong on going relationship with the customer and my colleges.

• Highly demanding role in a very fast passed target driven environment, this enabled me to excel and develop my skills with face to face contact and dealing and handling complaints. • High Levels of exceptional customer service and delivering at a market leading speed • Achieving hourly and daily targets on an individual and team basis • Upselling and recommendations of new products available. • Promotion to crew trainer, I was became responsible for advising and supporting my crew, running parts of the shift and delegating jobs .Customer Service Specialist 2012 at London Olympics McDonalds • Due to my standards of high customer service and speed I was chosen by my store and my region to work at the Olympic Village. Here we were serving on average 25000 customers per day.

• Customer service and advice, working on tills, changing rooms, shop floor and maintaining stock. • Advertising, promoting and selling store cards.• Awarded employee of the month for the highest sales records.