Danielle Keaton Email & Phone Number

Monroe, MI

• Prepared appropriate closing documentation packages for commercial, consumer and small business loans using multiple software platforms
• Requested and verified required documentation to support the loan transaction and ensured the loan types conformed to lending policy and regulatory guidelines
• Responded to inquiries, resolved problems, and obtained information required to complete loans for closing

Temperance, MI

• Accepted applications, collected documentation and closed various loans
• Proactively sought new customer relationships through business development
• Performed monthly quality control reviews and recorded results
• Delivered policy changes and updates through weekly team meetings
• Opened/closed branches while maintaining all operational duties
• Provide assistance to all team members during peak times to ensure excellent customer service

Lambertville, MI

• Maintained a working cash drawer with accuracy and efficiency
• Mentored Customer Service Representatives to ensure maximum performance
• Assisted management team as needed
• Verified banking forms submitted for accuracy and compliance
• Opened accounts and ensured complete customer identifying information

Dundee, MI

• Assisted internal/external customers with questions and concerns
• Accepted loan applications, collect documentation and handled closings for various loans
• Processed all new account transactions while cross-selling products