Danielle Keaton Email & Phone Number

Monroe, Mi

•Prepared appropriate closing documentation packages for commercial, consumer and small business loans using multiple software platforms•Requested and verified required documentation to support the loan transaction and ensured the loan types conformed to lending policy and regulatory guidelines•Responded to inquiries, resolved problems, and obtained information required to complete loans for closing

Temperance, Mi

•Accepted applications, collected documentation and closed various loans•Proactively sought new customer relationships through business development •Performed monthly quality control reviews and recorded results•Delivered policy changes and updates through weekly team meetings•Opened/closed branches while maintaining all operational duties•Provide assistance to all team members during peak times to ensure excellent customer service

Lambertville, Mi

•Maintained a working cash drawer with accuracy and efficiency•Mentored Customer Service Representatives to ensure maximum performance•Assisted management team as needed•Verified banking forms submitted for accuracy and compliance•Opened accounts and ensured complete customer identifying information

Dundee, Mi

•Assisted internal/external customers with questions and concerns•Accepted loan applications, collect documentation and handled closings for various loans•Processed all new account transactions while cross-selling products