Danielle Ko

Danielle Ko Email and Phone Number

Senior Product Manager at PaperCut Software @ PaperCut Software
melbourne, victoria, australia
Danielle Ko's Location
Greater Melbourne Area, Australia
Danielle Ko's Contact Details

Danielle Ko personal email

n/a

Danielle Ko phone numbers

About Danielle Ko

My journey starts in software development, business analysis and system analyst roles and then moves into the world of building products that customers use and love every day with a great team. I'm a people person, a product person and a team enabler.

Danielle Ko's Current Company Details
PaperCut Software

Papercut Software

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Senior Product Manager at PaperCut Software
melbourne, victoria, australia
Website:
papercut.com
Employees:
213
Danielle Ko Work Experience Details
  • Papercut Software
    Senior Product Manager
    Papercut Software Jul 2024 - Present
    Australia
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  • Papercut Software
    Product Manager
    Papercut Software Sep 2019 - Jul 2024
    Melbourne, Australia
    * I was involved in the groundwork to migrate 9 million Chromebook users using PaperCut’s Mobility Print product across from an app to an extension, following Google’s app deprecation announcement.* I lead the discovery, opportunity assessment and delivery of a new VDI product from inception to release, which solves print queue deployment problems that Healthcare organisations face. * I contributed to the core Product team to plan and determine upcoming work, that fitted into the product themes and roadmap for each quarter. We were able to energise our partner network solving for impact and customer need including security uplifts and modern authentication features.* I worked across several teams to deliver one of PaperCut’s top strategic projects - to shift the product into a subscriptions pricing model which would yield longer life time value for customers and ensuring PaperCut's flagship product stays relevant in the competitive landscape.* I worked with the principle product manager to design, build and release PaperCut’s Print Deploy product that deploys print queues to users wherever they are located, reducing IT overhead and end user frustration in installing the right printer for them, in the right location.* I worked with the principle product manager to deliver off-network printing for PaperCut's Mobility Print BYOD product so users don't require access to their company network to print. Off-network printing provided greater flexibility for the users, especially in a remote/hybrid working environment.* I became a mum - my biggest achievement to date!
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  • Papercut Software
    Delivery Manager
    Papercut Software May 2018 - Aug 2019
    Melbourne, Australia
    Agile project management* Project planning, communicating status to the wider company, working with the wider team (support, marketing, tech services, training) to define non-development deliverables for each milestone* Coordinated delivery of dependencies by other teams* Sprint and release planning of the delivery of features and bug fixes through continuous delivery/automatic updates* Worked with release management to help delivery major quarterly releases* Worked closely early adopter customers by releasing prototypes and gaining feedback and providing support People Leader* Worked with direct reports to help them grow in influence to become the best they can be* Appropriately recognised and rewarded good work by team* Performance and salary reviews* Motivated and mentored the team
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  • Papercut Software
    Business Analyst
    Papercut Software Oct 2016 - Apr 2018
    Melbourne, Australia
    I worked with the team responsible for the core PaperCut product and helped with planning the work for each of the product releases throughout the year. This involved looking through feature requests and support tickets to understand pain points, impactful enhancements and "just do it"'s. The end result was solving for customer need and having releases that marketing, channel and customers were excited to talk about and promote.Details:* Worked in an agile development team to help elicit customer and product value, distill requirements and prepare stories for development* Participated in feature triage and prioritization and preparation of features for implementation* Conducted and facilitated inception workshops, UI/UX flow sessions, epic kick offs and handovers* Facilitated conversations outside of the development team with other areas of the business - channel, tech services and support* Worked closely with the product owner and delivery manager to prioritize and groom the backlog and user stories with acceptance criteria* Assisted QAs and developers in understanding and clarifying the relevant subject matter
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  • Whitehorse City Council
    Asset Management System Analyst / Business Analyst
    Whitehorse City Council Jun 2014 - Sep 2016
    Melbourne, Australia
    Responsible for business requirements analysis and design documentation for system projects. Coordinated and managed module implementation, configuration, roll out and vendor management. Stakeholder management and overseeing the governance of Asset Management data standards and organisational change management.
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  • Whitehorse City Council
    Asset Management System Administrator
    Whitehorse City Council Feb 2010 - Jun 2014
    Responsible for the implementation of the Asset Management System (Infor Public Sector Asset Management Software). Configured / Customised system modules and integration with corporate systems. Designed data standards,training manuals,requirements elicitation and documentation. Project champion to promote/train users in the system.
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  • Logica
    Technical Consultant / Business Analyst / Software Developer
    Logica 2002 - Feb 2010
    Melbourne, Australia
    View

Danielle Ko Skills

Solution Architecture Itil Project Management Asset Management It Management Governance Enterprise Architecture Stakeholder Management Project Delivery Business Process Improvement Requirements Analysis Change Management Business Analysis It Strategy Business Process It Service Management Sdlc Software Project Management Software Development Life Cycle

Danielle Ko Education Details

Frequently Asked Questions about Danielle Ko

What company does Danielle Ko work for?

Danielle Ko works for Papercut Software

What is Danielle Ko's role at the current company?

Danielle Ko's current role is Senior Product Manager at PaperCut Software.

What is Danielle Ko's email address?

Danielle Ko's email address is da****@****.com.au

What is Danielle Ko's direct phone number?

Danielle Ko's direct phone number is (041)-314*****

What schools did Danielle Ko attend?

Danielle Ko attended Swinburne University Of Technology, Swinburne University Of Technology, Swinburne University Of Technology.

What skills is Danielle Ko known for?

Danielle Ko has skills like Solution Architecture, Itil, Project Management, Asset Management, It Management, Governance, Enterprise Architecture, Stakeholder Management, Project Delivery, Business Process Improvement, Requirements Analysis, Change Management.

Who are Danielle Ko's colleagues?

Danielle Ko's colleagues are Matthew Lee, Maitland Van Wynen, Ollie Macky, Bianca Rodrigo, Ned Whittaker, Desha Sorlien, Ranganath Gunawardane.

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