Lucas Randall Email & Phone Number

Melbourne, Vic, Au

Melbourne, Victoria, Australia

I create and deliver sales and technical content, eLearning, and instructor-led training courses to enable our global partner network. As one of three in our small team, I collaborate with our global GtM, Product, and Support teams to meet global and regional partner enablement needs.

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Product Marketing as part of our Go-to-market global team. Share responsibility for product and feature launches, go-to-market messaging, market insights, product collateral, sales enablement and product strategy.

Australia

Product Portfolio management for on-premise & SaaS software solutions across enterprise to SMB segments; cradle to grave responsibility for market opportunity analysis, product selection, product pricing, product launches, vendor relationships, vendor contract negotiations, B2B sales & marketing collateral creation, sales and technical training, portfolio P&L management, sales revenue forecasts and vendor product roadmap consulting.In this role I leverage my 20+ years of experience in document management, document and business process automation, systems integration architecture and pre-sales, and my previous roles in product management and software product development.I also serve on the Diversity & Inclusion Gender subcommittee.

Melbourne, Australia

This role is a strategic business planning, technical sales, consulting, architecture and project-planning role, supporting the sales of Canon's business and document services offerings across the Partner and Agent sales channels.The role requires highly adaptable business process understanding and analysis, ability to ascertain client stakeholder requirements and motivations, excellent communication skills, meticulous record-keeping and issue tracking, and extremely detailed technical understanding of our products and all environments into which they can be implemented. My previous business networking and relationship management experience is of great value in this role, as managing and leveraging the various requirements and motivations of our account managers, customers, technical consultants, support staff and administrative staff are a complex yet rewarding necessity to ensure the best possible outcomes for all parties.The role also entails go-to-market planning for business solutions within various vertical and horizontal markets, creating market-relevant bundles, sales support resources / collateral, and providing solution sales training to the sales team nationally.

A weekly science news podcast, casting a critical eye upon science reporting, regularly featuring guest academics and science professionals.Visit http://scienceontop.com

Bad Iburg, Germany

Global product management for the uniFLOW Scan platform within SaaS and on-premise products.The role encompassed product planning, product design, product development, assessing product requirements, product research, market research, roadmap development, managing financials, pricing, channel communication and marketing to the Canon group of companies, their Partners and Customers. Activities included the development of sales and technical product training, using agile methodology for product development, presenting at global expert events, and managing relationships with Canon Sales Organisations around the globe. I took a developer partner program to market, creating internal and external processes, communication assets, commercials and contracts. I dealt with various third-party software development companies to establish development partnerships including negotiations, legals and processes.I was involved with product launch management and communication, market analysis, competitor analysis, product lifecycle planning, writing press releases, writing launch documentation, creating other launch communication media such as launch videos, launch PowerPoint presentations, flyers and brochures. I managed partner and customer-facing content on company websites, and dealt with external agencies in the production of promotional videos and other content. I created and delivered various presentations at industry, customer and technical expert events around the world.

Melbourne, Australia

Selling Canon Group solutions to customer within the Melbourne South-Eastern Metro area and Mornington Peninsula on a commission-only basis.The role included all aspects of business management, account management, business development, solution sales and customer engagement.

Melbourne, Australia

Canon Business Agency, delivering business information management and process automation solutions to clients around Melbourne's south-east and the Mornington Peninsula.

Bad Iburg, Germany

As regional Business Development manager for Australia & New Zealand, my role is quite broad, encompassing many disciplines from my past roles. As the primary interface between our channels to the A/NZ market and NT-Ware, I deal with Canon in both countries at all levels, from leadership to coal-face and end-customers. I am responsible for market messaging, sales and technical product training, market development, and channelling product improvement feedback. I engage with our channel partners for opportunity development and strategic account planning, providing business support and solution advice as required.I interface and collaborate with my international colleagues on business improvement activities, adapting other regions' successes to the A/NZ markets, and vice-versa. Overall this is a challenging but highly rewarding role, involving the application of my full skill-set.

Melbourne Area, Australia

This role was a strategic business planning, technical sales, consulting, architecture and project-planning role, supporting the sales of Canon's business and document services offerings. In many ways this was the culmination of my combined career experience and skills, requiring highly adaptable business process understanding and analysis, high empathy to ascertain client stakeholder requirements and motivations, excellent communication skills, meticulous record-keeping and issue tracking, and extremely detailed technical understanding of our products and all environments into which they can be implemented. My previous business networking and relationship management experience was of great value in this role, as managing and leveraging the various requirements and motivations of account managers, customers, technical consultants, support staff and administrative staff were a complex yet rewarding necessity to ensure the best possible outcomes for all parties.The role also entailed go-to-market planning for business solutions within various vertical and horizontal markets, creating market-relevant bundles, sales support resources / collateral, and providing solution sales training to the sales team nationally.

Technical solution design, implementation project management, pre-sales technical consulting.Detail:Solutions implementation project management: providing organised, professional project management of solution implementations and development projects ranging from $30K to $40M, incorporating change management, risk management, communications, reporting, financials and resource management.Business analysis, scoping and solution / workflow design: analysing, documenting, designing, proposing, planning and implementing business / productivity workflow changes and solutions to customers.Presentation planning and delivery: coordinating resources, content and delivery of targetted presentations to all organisational levels for pre-sales, change-management and training purposes. Technical consultancy: application support, technology integration, document management, training planning and delivery, and support of multi-vendor products and solutions. Pre-sales product positioning: identification of new solution-sales opportunities, strategic opportunity sales approach planning and pre-sales technical support.

Project management: scoping, planning and delivery of various internal business process improvement projects. Business systems / process analysis: liaison with business staff on work practices or process improvement requirements, new process design and approvals, and implementation within the business. Project process design: design and implementation of internal project management processes, documentation standards and templates, Intranet project office presence, communication processes and so on. Cross-business facilitation: facilitation and organisation of various cross-business activities and process improvement initiatives, and assistance / mentoring on project management techniques. Project mentoring: advising and providing feedback and structured mentoring for other internal project / analysis staff. Technical writing: providing user and process documentation for various technical business solution deliverables. Internal technical consulting: providing technical guidance to superiors and coworkers on IT- related matters, in addition to design and facilitation of various technical business solutions.

Technical product support: third level technical support for full range of business imaging and document management products, entailing high-end network troubleshooting of mission- critical devices, high-end colour troubleshooting, and customer training. Technical training: assisting in maintenance of field technical staff skills by planning and running in-house training and in-field mentoring. Technical writing: writing / collating and distributing technical documentation via various means including Internet, Intranet, CD-ROM publications and so on. Internet / Intranet publishing and administration: design and provision of content for group Intranet and Web presence including publication of all new drivers, documents, manuals and so on, in addition to managing security and subscriber base for Internet site.

As a Project Manager at CSC, I was primarily tasked with the yearly PeopleSoft upgrade projects for AMP. This was an ongoing, perpetual program where each major PeopleSoft release was tested in sandpit against the AMP customisations so issues could be identified and addressed. This project allowed me to cut my teeth as a fresh project manager, cementing my skills and through some excellent mentoring, forming great PM habits which have served me well throughout my career.

As a Desktop Services team leader and then site manager, I supervised a team of desktop technicians providing 2nd & 3rd level support at AMP Superannuation and AMP Bank. This role required effective resource management, resource planning (for operational change management support), business networking and relationship building (to best understand the business priorities of the various business units to whom we provided support), and team mentoring and development.Building upon my training as an Army Reserve Officer, this was my first civilian leadership role during which I continued to establish my leadership style which is one of encouragement and inclusion. I believe teams perform best when each individual's efforts are recognised, and excellent performance is celebrated. I believe feedback must be constant and not saved for scheduled reviews, and if done correctly, will build a stronger team.

145 Sig Squadron, 17 Sig Regiment, Nsw

As a Troop Commander at a regular Army unit, my role was to oversee and direct recruiting efforts for the newly established Reserve troop, and then develop, plan and execute training and practice exercises for all newly trade-qualified radio operators, linesmen, technicians and satellite operators under my charge.As my first command after graduating from Royal Military College, Duntroon, this role taught me the value of experienced team members, and the importance of team moral. The Army at this stage was under significant budgetary pressure, and thus we were often faced with providing opportunities to practice trade skills with very few resources. My team were creative and resourceful, and these are traits I look for in team members even now, for creativity is essential to innovation, and resourcefulness is essential to execution, even when resources are plentiful.

108 Sig Squadron

Second-level desktop support: all PC hardware, software, connectivity and so on. Day-to-day NT and MS Exchange administration within a multi-domain, multi-siteenvironment.As Helpdesk Support officer:First-level desktop support: all in-house and commercial software, Windows 3.11 and then Windows NT OS.

Education record

Product Marketing Core packs everything any product marketer needs to propel their product - and career - to the next level. Modules.

Political Science, Psychology, Professional Writing.

Army Officer Training

Marketing

Education record