Serving real estate clients in California.

Director of Technology for Keller Williams Offices in San Francisco, San Mateo, and Burlingame, helping all KW Real Estate agents in the Bay Area harness KW technology to manage their businesses and make more money.

As Director of Technology, I maintain a team of associates that specialize in assisting Keller Williams Real Estate agents with implementing KW Command, a comprehensive platform created by Keller Williams. With our deep understanding of the hundreds of features KW Command has to offer, we assist agents with using it to grow their Real Estate businesses. I have created a comprehensive system for on-boarding real estate agents to KW's technology and platform when they join the company. Additionally, I beta test new features and provide feedback to developers on new and existing features and tools.

-Developed marketing strategy for product entry into new market-Created and launched marketing campaigns with extremely positive results-Managed content and campaigns for email marketing and on all social medial platforms-Redesigned product marketing website by working cross-functionally with web designers and graphic artist

Hired and managed over 100 note takers; corresponded frequently via phone and email.* Assisted in email marketing campaigns utilizing iContact and Campaigner.* Designed and ran survey for usability study on pricing options.

Greeted all guests, escorted them to tables, and adjusted all complaints. * Scheduled dining reservations over the phone while arranging and seating parties.* Was responsible for more than 10 servers at a time in a high volume fine diningrestaurant.

* Served fine coffees, teas, and pastries to students and faculty on campus. * Handled cash and tips at register.* Kept the customer happy while waiting for coffee

*Took notes at legal business meetings for an attorney at law.* Administered over client databases. * Prepared mail, bills, checks, excel spreadsheets, and filed data.

* Demonstrated excellent customer service to maintain customer base. * Organized and maintained cleanliness of store to high company standard.* Worked in a busy atmosphere where teamwork is crucial.

Processed checks, mail, and invoices.* Handled client inquiries, scheduled and notified clients of upcoming appointments.* Maintained company documents and filing system.