Danielle Law Email and Phone Number

I work closely with the agents and operational customer service. I work on policy audits and reviews for monthly and 90 day audits. Review of policies with customers, policy changes, and review of potential insurance options. I have been working on a complete book of business audit for our agency. My position focuses on rewrite of insurance policies, moving books of business, and operational needs in customer service.

Resource for vehicle registration in numerous states. Auditing of purchasing, vehicle information per state registration requirements for customer vehicle purchases.

Skin care and lash studio.

The RM specialist position is the quality control officer, for new and existing account maintenance on personal and business accounts. Verify customer and FIS reporting for customer identification checks. Positions mandates, attention to detail, strong communication abilities, and the capability to be flexible. Department requires cross training of other positions in order to assist in case of an emergency, and to maintain the integrity and service to the customers. Responsibilities require close relations with eleven branches, the loan department for address changes, and the corporate staff. I work closely with numerous computer programs; Horizon, IDV systems, H360 reports, and Microsoft programs (Outlook, Excel, and Word).

Residential life is the professional setting for my position. My responsibilities include monitoring and participating in the conduct process in our housing halls, customer service, helping administrative staff in scheduling, timekeeping, and payroll.

The EAS-18 Postmaster position requires responsibility for all functions of the office. My office and staffing included seven-full time employees, and eight part-time employees. These responsibilities included delivery services of five rural routes consisting of 400 to 700 customers per route, and two city delivery routes. My office accountability required understanding and knowledge of the contract of a Highway Contract Route too. My duties focused on customer service, with the management of one full-time clerk, and one part-time clerk. All financial accountability, meeting SOX compliancy, timekeeping, scheduling, hiring, and training where part of my offices duties. During this time I was assigned to the Administrative Postmaster position to a remote level Post Office in the town of Castleford, ID. I maintained all accountability for finances, staffing, and scheduling within this office too. There was a small rural route, as well as an Carrier Delivery Route serving the public in an extremely rural geographic location, and one part-time clerk who worked from this office. All personnel and staffing was part of the demands of the position. Knowledge and understanding of federal laws and acts such as; FMLA, FLSA, ADA, USSERA, OSHA, and EEOC, where required. I was called upon by my District manager and office to conduct Orientation Trainings for all new hires for the 833-area, and to become an Financial Transferring Official for the 833-area for Level 13 to Level 18 offices. I worked closely with upper managers, the district staff, and utilized as a mentoring Postmaster. During this time I was active in the League of Postmaster Association holding various Vice-President positions for either the 833-area or for the state of Idaho.

The EAS-16 Postmaster position required knowledge and actions in customer services, delivery services, and employee development and skills. The position entailed all financial accountability for the office, SOX compliancy, staffing, training, and timekeeping. The office consisted of two full-time employees, four part-time employees, and one custodial personnel. I was given responsibility for a Contract Postal Unit located in Picabo, ID in addition to the existing duties. Accountability and verification of the company bond, P.O. Box information, the stamp accountability, and financial recording were the obligation I maintained for the postal unit. Knowledge of federal regulations and laws were mandated, such as; FMLA, FSLA, EEO, OSHA, and USSERA. During this time I held the 833-area Vice-President position for the League of Postmaster Association during the duration of my position in a team atmosphere. I worked with upper manager and district staff.

Greenleaf Postmaster, EAS level-13, required customer service and delivery knowledge. Accountability of all financial and SOX compliancy for the office. My staffing included 3 part-time employees, one of the clerk craft and the other two were from the carrier craft. I maintained all staffing, timekeeping, and local training for the positions. Knowledge of federal laws and regulations were required of me, such as; Privacy Act, FLSA, and EEOC. I worked closely with the district managers and searched opportunities expanding my abilities and experience. I detailed in the following offices; Star, ID as a Postmaster Relief, Marsing, ID as Postmaster Relief, in Melba, ID as a Postmaster Relief, and in Meridian, ID as a Supervisor Relief. I met and successfully met the requested by the district with the annual rural mail count in Meridian, ID, performed service reviews, and worked as a representative at the job fairs for the United States Postal Service. I interacted with the community and established a Passport fair to support the local areas community, and to help raise revenue for my office.

The duties of the PTF (Part Time Flexible) position consisted of mail distribution, retail sales, and replacement of Postmaster when on leave. I held a financial stamp stock drawer accountability in a monetary and stamp form. I traveled to other offices performing the same clerk functions to help the offices dealing with staffing issues.

Co-owner in a property investment company. Our interest was in buying and selling residential properties, rental properties, and industrial warehouses.