Danielle Leonard Email and Phone Number
Greetings! I am a hospitality professional currently working as a Manager in Entrance Operations at Universal Orlando Resort.
Universal Orlando Resort
View- Website:
- universalorlando.com
- Employees:
- 6916
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Admissions ManagerUniversal Orlando Resort Nov 2024 - PresentOrlando, Florida, United States -
Admissions Sales Assistant ManagerUniversal Orlando Resort Jul 2023 - Nov 2024Orlando, Florida, United States -
Admissions SupervisorUniversal Orlando Resort Feb 2020 - Jul 2023· Responsible for supervising employee workflow, setting leadership standards and guiding efficiency at work location· Observes, critiques and adjusts the daily functions of both departmental personnel and standard operating procedures to provide quality guest service· Ensures employees receive proper training and development by reviewing performance standards· Monitors labor standards, project labor needs and explains shortages and overages when necessary· Performs administrative duties such as scheduling, maintenance of attendance records and vendor relations -
Pass Sales Team CaptainUniversal Orlando Resort Jun 2017 - Feb 2020· Created and implemented strategies for improving operational efficiency and accuracy· Oversaw up to 40 Vacation Planners at once to mentor on operations activities and boost productivity· Enhanced operational success through effective staffing, strong training, adherence to company regulations and well-timed customer service· Motivated and trained employees to maximize team productivity· Collaborated with UO partners to resolve ticketing related Guest situations -
Vacation PlannerUniversal Orlando Resort Jun 2015 - Feb 2020· Increased revenue by implementing effective sales strategies in all aspects of the sales process· Sold, printed and issued tickets to guests· Verified that personal and payment information on guest accounts was accurate and complete· Processed order transactions and provided customers with detailed itineraries, tickets, and receipts· Learned, referenced and applied product knowledge -
Developing Leadership TalentUniversal Orlando Resort May 2019 - Aug 2019· Built relationships through networking with departments and business partners across the resort· Performed individual and group activities to better understand salaried competencies and how to implement them· Completed functional training that consists of Supervisor job responsibilities and processes
Danielle Leonard Education Details
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Associate Of Arts - Aa
Frequently Asked Questions about Danielle Leonard
What company does Danielle Leonard work for?
Danielle Leonard works for Universal Orlando Resort
What is Danielle Leonard's role at the current company?
Danielle Leonard's current role is Admissions Manager at Universal Orlando Resort.
What schools did Danielle Leonard attend?
Danielle Leonard attended Valencia College.
Who are Danielle Leonard's colleagues?
Danielle Leonard's colleagues are Angela Hojdila, `robie Lowery, Arthur M, Taylor Giblin, Elizabeth Gonzalez, Kayleigh Boulter, Rachel Davis.
Not the Danielle Leonard you were looking for?
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1loreal.com
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Danielle Leonard
Highly Motivated Finance Manager With 5+Years Managing In-House Finance, Operations, And Real Estate. Skills In Budgeting, Staff Training, And Dispute Resolution. Proven Track Record In Innovative And Critical Solutions.Whiteland, In -
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