Danielle Lingard Email & Phone Number

Varnville, Sc, Us

● Day-to-day operation, maintenance and problem resolution for computer systems, and software.● Escalation of issues to, and collaboration with, third-party vendors and hardware manufacturers● Maintain consistent, quality documentation● Work with end users to identify and resolve issues● Assess and troubleshoot end user software and hardware to ensure compatibility with internally managed software systems and portals.● Support user access management while maintaining company… Show more ● Day-to-day operation, maintenance and problem resolution for computer systems, and software.● Escalation of issues to, and collaboration with, third-party vendors and hardware manufacturers● Maintain consistent, quality documentation● Work with end users to identify and resolve issues● Assess and troubleshoot end user software and hardware to ensure compatibility with internally managed software systems and portals.● Support user access management while maintaining company security standards● Perform remote analysis, diagnosis, and resolution● Provide excellent, congenial customer service with a positive attitude● Escalation of issues to, and collaboration with, third-party vendors and hardware manufacturers● Maintain consistent, quality documentation Show less

• Providing excellent customer service by addressing Transplant patient needs and complaints promptly.• Coordinating response to payer requests for prior authorization.• Verify patient third-party payer coverage and medication benefits/coverage policies.• Conducting and completing necessary third-party prior authorization requests and associated services related to high-cost medications.• Conduct welcome calls assisting Transplant patients in identifying and navigating complex… Show more • Providing excellent customer service by addressing Transplant patient needs and complaints promptly.• Coordinating response to payer requests for prior authorization.• Verify patient third-party payer coverage and medication benefits/coverage policies.• Conducting and completing necessary third-party prior authorization requests and associated services related to high-cost medications.• Conduct welcome calls assisting Transplant patients in identifying and navigating complex assistance programs (manufacturer, foundations, grants, and 340B Assist)• Supporting patient enrollment in pharmaceutical manufacturer and foundation assistance programs.• Route inbound calls to Specialists via Microsoft Teams. Show less

• Providing excellent customer service by addressing Migraine patient needs and complaints promptly.• Coordinating response to payer requests for prior authorization.• Verify patient third-party payer coverage and medication benefits/coverage policies.• Conducting and completing necessary third-party prior authorization requests and associated services related to high-cost medications.• Conduct welcome calls assisting Migraine patients in identifying and navigating complex… Show more • Providing excellent customer service by addressing Migraine patient needs and complaints promptly.• Coordinating response to payer requests for prior authorization.• Verify patient third-party payer coverage and medication benefits/coverage policies.• Conducting and completing necessary third-party prior authorization requests and associated services related to high-cost medications.• Conduct welcome calls assisting Migraine patients in identifying and navigating complex assistance programs (manufacturer, foundations, grants, and 340B Assist)• Supporting patient enrollment in pharmaceutical manufacturer and foundation assistance programs.• Route inbound calls to Specialists via Microsoft Teams. Show less

Sorting medication. Stocking unit dose medication into Pyxis. Maintaining drug inventory and patient records.Crediting and debiting medication to inhouse patients’ medical charts.Routing calls to pharmacist from providers.Compounding IV medication orders into Pyxis IV Prep system.

● Interview, select, and hire/terminate pharmacy support team ● Coach, train, and develop technicians ● Deliver performance feedback to technicians ● Ownership of weekly technicians schedule ● Ensure coverage for pharmacy support team call-outs ● Review and respond to customer feedback ● Complete monthly action plans ● Analyze reports for colleague opportunities and recognition ● Lead Purpose Pulse to improve team alignment around goals ● Follow-up on… Show more ● Interview, select, and hire/terminate pharmacy support team ● Coach, train, and develop technicians ● Deliver performance feedback to technicians ● Ownership of weekly technicians schedule ● Ensure coverage for pharmacy support team call-outs ● Review and respond to customer feedback ● Complete monthly action plans ● Analyze reports for colleague opportunities and recognition ● Lead Purpose Pulse to improve team alignment around goals ● Follow-up on outstanding team task such as Learning modules ● Read, prioritize, and respond to emails and HUB tasks ● Assure proper operation of RX equipment and lead process change efforts Show less

Hampton County, South Carolina, United States

● Assist in the preparation of prescriptions entering patient information (demographics, drug allergies and pharmaceutical history) and prescription orders into the computer for processing. ● Assist pharmacists in filling prescriptions by pulling stock, pouring, counting, restocking, packaging, labeling and pricing the prescription. ● Assist pharmacists in the preparation, reconciliation and billing of third-party insurance claims and in the re-billing of rejected third party claims… Show more ● Assist in the preparation of prescriptions entering patient information (demographics, drug allergies and pharmaceutical history) and prescription orders into the computer for processing. ● Assist pharmacists in filling prescriptions by pulling stock, pouring, counting, restocking, packaging, labeling and pricing the prescription. ● Assist pharmacists in the preparation, reconciliation and billing of third-party insurance claims and in the re-billing of rejected third party claims. ● Assist in checking and removing out-of-date products as instructed by the pharmacist. ● Manage relationships with vendors, service providers, and health carriers. ● Assisted the District Manager in training all employees including new hire pharmacists. ● Order, receive, rotate and store products to assure quality controls. Educate Patients on medication adherence ● Reconcile daily merchandise orders; perform monthly audits ● Maintain confidentiality in compliance with federal HIPAA regulations. ● Organize and file records. ● Maintain all product labels, signs and prices aligned with the product. ● Operate the cashier terminal, credit card machine and electronic signature capture device when checking out customers; collect proper payment for merchandise. ● Create and manage staffing weekly schedules Show less

Columbia, South Carolina, United States

● Provided prompt, direct, and comprehensive telephone support to veteran patients regarding prescription related issues and concerns. ● Telephone support activities include: inquiries on refill and mailed prescription status, clarification related to medication refill frequencies, refill compliance, and eligibility. ● Processing medication refills and submitting medication renewal requests to providers. ● Update address, telephone number, and allergy information verification of all… Show more ● Provided prompt, direct, and comprehensive telephone support to veteran patients regarding prescription related issues and concerns. ● Telephone support activities include: inquiries on refill and mailed prescription status, clarification related to medication refill frequencies, refill compliance, and eligibility. ● Processing medication refills and submitting medication renewal requests to providers. ● Update address, telephone number, and allergy information verification of all veterans. ● Evaluating refill compliance and notifying the appropriate provider when there is a potential medication problem. Show less