Danielle Long Email & Phone Number

I administer business services in taxpayer assistance and liquor licensing. I handle all paperwork and processes related to the receipt of revenue from business licenses and privilege taxes for the city including researching delinquent accounts. This position involves daily interaction with business owners in person, online, and over the phone.

I was filling this position temporarily in conjunction with my Revenue Investigator responsibilities. This position supervises and coordinates the equivalent of two or more fulltime employees.Contributes to the needs of the community and City by implementing and causing others to implement the organization's values and strategies by leading through example, competency, and accountabilities. Provides customer service by responding to information requests, conducting research, providing… Show more I was filling this position temporarily in conjunction with my Revenue Investigator responsibilities. This position supervises and coordinates the equivalent of two or more fulltime employees.Contributes to the needs of the community and City by implementing and causing others to implement the organization's values and strategies by leading through example, competency, and accountabilities. Provides customer service by responding to information requests, conducting research, providing solutions to problems, and correcting errors. Provides direction and oversee the planning, implementation, and management of all functions and resources of an assigned section to achieve the strategic objectives of the section and the City in an efficient and effective manner. Analyzes complex revenue data and explains the data in simple terms to employees, management, and elected officials. Show less

I administered business services in the fiscal finance collections section of the city government to include the collection and processing of all city income. This Involved handling all paperwork and processes related to the receipt of revenue and distribution by the city of Tucson from all sources and ensuring accuracy. Conducted daily account reconciliations and balancing of account strings.

I was involved in the creation of a Quality Assurance Team where we ensured the accuracy of data entry and policy enforcement practices. Court clerk duties included processing, maintaining and distributing orders and files internally and externally from the court room to the all necessary parties.I provided clerical support to Tucson City Court, the City Prosecutor's Office and to the general public.

Provided tax support to business and law account holders during the tax season. Provided instruction on how to use Lacerte tax software to generate the desired tax forms per IRS standards.

I provided assistance processing the backlog of court cases during the courts conversion to a new computer system.

I provided support to retail chains such as Whole Foods and Walgreens by presenting strategies for the implementation of distribution goals in each store through proper product placement and display design.

I traveled between multiple hospitals as well as provided private in-home care to patients. I was sent to alternating medical floors on an as needed basis to support staffing shortages while providing personal medical care and practicing proper documentation techniques.

I provided support to mothers, babies, and staff through out the labor and delivery process. I set up necessary equipment for the delivery and care of babies under the supervision of nursing staff. I updated patient files with lab results and care information. I assisted mothers with breastfeeding and baby care needs, administered hearing tests, gave baths, and took photos of newborns. Also, assisted Pediatricians with circumcisions when needed. This position ended due to layoffs.

Bachelor Of Science - Bs, Business, Management, Marketing, And Related Support Services

Associate Of Science - As, Accounting