Danielle Lynch Email & Phone Number

United States

United States

• Conducted health coaching sessions using data collected from patient InBody body composition analysis.
• Suggested recommendations based on lab results as they relate to healthier lifestyles, health goals, dietary needs, etc.
• Developed individualized action plans to help patients reach their health and wellness goals.
• Monitored progress, providing feedback, accountability, and counseling towards health and wellness goals.
• Developed educational seminars for a client population with a focus on exercise, nutrition, and overall wellness.
• Promoted the well-being of individual patients and client patient populations by identifying trends, analyzing data, and tailoring action items to improve overall health.

United States

• Delivered remote behavioral health coaching throughout an 8-week evidence-based program.
• Met with participants telephonically or by video and presented participants with new tools and resources to make concrete lifestyle changes.
• Helped participants focus on actionable skills, and supported them in building healthy, life-long habits with structured, evidence-based protocols.
• Monitored and documented participant progress and provided follow-up communications and care coordination recommendations.
• Assisted participants with making lifestyle and/or behavioral changes using cognitive behavioral approaches.
• Educated participants on chronic diseases, medication adherence and preventative health screenings/exams.

Indianapolis, Indiana, United States

• Completed chart audits to abstract meaningful documentation of labs, screenings, and results to submit to the payor.
• Oversaw the process of monitoring performance in value-based contracts across various payers for multiple stakeholders.
• Implemented initiatives for HEDIS throughout the organization to improve patient outcomes and reduce costs.
• Export data from EMR systems to create HEDIS gap reports to report to leadership and providers.
• Oversaw a team to ensure HEDIS data accuracy, reporting, auditing, and evaluating for improvement opportunities.
• Consult and influence providers to improve practice processes that enhance care.

Indianapolis, Indiana

• The liaison between the hospital staff, the patient, and the physician staff to facilitate timely discharges.
• Contacted patients post discharge from the ED and/or hospital to evaluate needs.
• Provided training for onboarding team members for the post discharge process.
• Acted as part of the interdisciplinary team in the planning for discharge process, assist the case management staff, the bedside nursing staff, the physician team in implementing a safe discharge for each patient
• Prioritized and worked with minimal supervision to attain the appropriate timeliness deadlines for patient movement.
• Communicated any barriers to the appropriate employees, physicians regarding the discharge processing of the patients.

United States

• Telephonically assessed and evaluated the needs of a caseload to achieve and maintain their health on a quarterly basis.
• Educated members on HEDIS exams/tests to close gaps in care.
• Developed rapport with members to effectively communicate the best plan of action to close gaps in health care.
• Team subject matter expert for Health Plan Employer Data and Information Set.
• Utilized interventions including education, the coordination of community-based support services, national resource; Integrated Voice Response (IVR) programs or the intervention of a Care Manager.
• Analyzed data from various electronic medical records to identify issues to improve QI measures and outcomes.

26 N Arsenal Ave Indianapolis, IN 46201

• Administered HIV pre-and post HIV test counseling to individuals as well as providing, educational and community resources.
• Managed HIV prevention team and individual goals by providing coaching and educational opportunities.
• Scheduled HIV testing events and organized team schedules.
• Coordinated services and created referrals to Linkage to Care and Care Coordination.
• Conducted phlebotomy training to staff members to perform STI testing.
• Partnered with local Walgreen’s Pharmacy’s to provide onsite HIV testing opportunities.

9045 River Road Ste 200 Indianapolis, IN 46240

• Performed HEDIS data abstractions from the EMR to submit to the payor.
• Developed, implemented, and managed team workflows and updated training materials.
• Delivered telephonic health coaching through collaborative goal setting to clients to assist them to make lifestyle changes and improve overall health outcomes.
• Educated members and provided disease management counseling for various chronic conditions.
• Implemented outcome driven interventions to effectively improve HEDIS quality of care measures.
• Coordinated services between Primary Care Physicians and members to close gaps in healthcare.