Dispatcher, Deputy Office Manager, Front Office Receptionist
Dispatch copier technicians to customers with copier problemsCoordinate schedules of technicians and managementOrder supplies and ship/drop ship supplies to customersReceive deliveries of new copier machines in warehouseCoordinate copier moves between customers, drivers, and IT professionalsInventory and maintain stock of copier supplies and partsProvide excellent customer service via phone and emailProvide general administrative support to sales and managementAct as interim office manager three days per weekLearned and used basic IT skills to help customers with very simple problems, freeing up the IT professionals to focus on more challenging tasks and increasing their productivity