Danielle Mitchell Email & Phone Number

Sugar Land, Texas, United States

• Answer phones and answer questions or direct to appropriate employee or department• Greet guests and answer questions or escort them into the office.• Assist Benefits and HR team with duties as assigned.• Prepare presentations as requested by company Founder.• Process daily mail and distribute to appropriate person/department.• Mail Birthday and Work Anniversary cards to corporate and remote employees.• Assist Executives and Directors with booking the Conference room for meetings and ensure any requested supplies are ordered and available.• Order supplies for the office• Help to coordinate office luncheons and other employee activities. • Help to prepare gifts for distribution to employees for various occasions (National Pharmacy Week, World Quality Day, etc.)

Richmond, Texas, United States

• Log into the Shipt platform to choose orders to complete for the day.• Provide ongoing communication with the member I am shopping for from the start shopping the order to completion.• Verify approval of substitution in the event and item is out of stock.• Manage time and schedule to ensure all orders are shopped with the highest level of customer service and delivered on time.• Using my people skills and professionalism I have built relationships with members leading to a list of over 120 members who have me as their preferred shopper.

Rosenberg, Texas, United States

• Facilitate new employee orientation for all new employees.• Onboard all new employees into the system and ensure all required paperwork was provided.• Used corporate training materials to ensure all employees were trained in alignment with company standards.• Training included service standards, food and menu knowledge, and operating the POS system.• Facilitated “train the trainer” to ensure all trainers were properly educated to train new employees to company expectations.• Communicated company updates to all employees, ensuring continuing education was taking place.• Organized bi-annual outing for trainers to show appreciation and establish team building.• Participated in annual Trainer Olympics• Process payroll for restaurant• Process restaurant invoices for Accounts Receivable department at the corporate office.

Katy, Tx

• Act as the first point of contact for new customers to establish a rapport and build confidence in Two Men And A Truck services. • Helped to grow new business by assisting with grass roots marketing to bring awareness to our brand and services.• Provided customers with over the phone consultations to give estimates on pricing and scheduling.• Secured customer trust by knowledgeably answering questions about their moving needs.• Ask open-ended, probing questions to determine customer requirements and expectations. • Input information in software to estimate cost for customers, as well as scheduling and logistics needs for movers, drivers and trucks. • Prepare all move-related paperwork and documents on a daily basis. • Obtain customer feedback through regular follow-up calls, both during and after moves to ensure ongoing customer satisfaction and proactively resolve any complaints. • Assist management with scheduling and tracking of movers and drivers in accordance with move requirements.

• Answer phones and schedule patient appointments. • Verify insurance eligibility and benefits of patients. • Prepare charts for new patients and update charts of current patients. • Provided administrative support to the doctor and the office manager. • Order supplies for the office and clinic. • Assist with patient care on procedure days.

Answer phones and schedule patient appointments. Verify insurance eligibility and benefits of patients. Prepare charts for new patients and update charts of current patients. Provide basic administrative support to doctor and office manager. Assist with patient care on procedure days.

• Oversaw all aspects of store operations. • Recruited and supervised management and customer service staff. • Conducted training on product knowledge, sales techniques, and customer-focused relations. • Developed and maintained positive relationships with customers. • Coordinated staffing and generated schedule to ensure coverage and efficiency within payroll requirements. • Responsible for recruiting new staff members, new employee orientation and completed and processed new hire paperwork on behalf of our corporate human resources department. • Facilitated “Guest Book” to effectively communicate new collections, special events, and sales to customers. • Promoted sales through effective visual merchandising and high customer service standards.• Received one of four Leaders Circle Store Manager awards for 2006 (out of 70).• Recognized for becoming the seventh store in the company to achieve $1 million in 2005. • Ranked second in district for percentage to plan. • Received “Exceeds Expectation” rating during review in March of 2006.

Education record

Education record