Mapped is a boutique recruitment consulting firm that specialises in sourcing mid-senior level roles in HR, Office Support, and Leadership positions. With over 7 years of principal experience in the industry, our eye for talent is only met equally by our company’s unique focus on a value-oriented, genuine, and transparent approach to relationship building, as well as our heart for empowering disadvantaged persons to thrive in the workplace through our partnership with social service agencies.

● Led, brainstormed, and executed a parish engagement project from conception to completion, working with data of over 150,000+ active users over 32 parish organisations to roll out process improvement strategies for mycatholic.sg, an online web application● Conducted interviews with and presented the online system to key stakeholders to promote awareness of brand image externally.● Analysed qualitative data to identify meaningful insights for the organisation’s leadership● Liaised closely with the technology team to coordinate website optimisation and realise greater operational efficiency through ideation of web functions such as a centralised communications platform.● Provided exceptional customer service by maintaining a positive attitude in a fast-paced environment and responding to daily users’ inquiries with empathy

● Coordinated and supported team members in end-to-end account management for key clients● Conducted media outreach, assisted on pitch decks, fronted inquiries from the media and public, and organised media events and on-site media tours for up to 600 media and KOLs.● Crafted, edited, and distributed press releases, arranged media interviews, and secured coverage in top-tier publications, including The Straits Times, CNA Lifestyle, The Smart Local, and Mothership.● Filed and updated media databases and press clippings, and monitored progress of campaigns to generate monthly performance reports of media coverage.