Danielle Oliveira Email & Phone Number

Dublin, County Dublin, Ireland

Excellent communication abilitiesLanguage abilitiesOutstanding interpersonal skillsThe ability to maintain calm in stressful situations or when dealing with difficult passengers.FlexibilityService orientationAbility to work in a teamDiplomacy and tactProfessionalism AssertivenessThe ability to maintain a cheerful demeanor in any situation.

Dublin, County Dublin, Ireland

- Worked as a waiting staff for Noel Agency at the Citywest Hotel, serving gala dinners in the evening and in the morning serving breakfast. Taking orders, clearing and organising tables at the beginning and end of the day

Dublin, County Dublin, Ireland

- Organising desks and performed general clean maintenance of the Google office- Responsible for training new employees- Point of contact between manager and staff

Dublin, County Dublin, Ireland

Providing excellent customer service in every interaction with a customerResponding efficiently to till queues to ensure customer satisfaction at all timesProcessing till transactions securely, quickly and accuratelyDelivering effective product availability and replenishing stock as directedWorking as part of the store team creating and maintaining a fun and friendly environmentDelivering accurate cash handling and till operational proceduresDelivering store changes/promotions in a timely and accurate way

São Paulo, Brazil

- Assisted customers with purchases while operating a point-of-sale computer cash register- Acted as a relief sales clerk to ensure prompt and courteous service- Interfaced with customers to handle complaints, returns, and exchanges in accordance with established store policy

São Paulo, Brazil

- Maintained stock levels and accurate inventory records for two retail stores- Assisted customers on the sale floor with fittings and merchandise selection- Researched and placed special orders- Train new staff members- Help customers with queries - provide advice, styling tips and product knowledge- Successfully applied the principles of retail selling to meet brand standards

São Paulo, Brazil

- Assisted shoppers to find the goods and products they are looking for- Reported discrepancies and problems to the supervisor- Balanced cash registers with receipts- Responsible for dealing with customer complaints- Attaching price tags to merchandise on the shop floor- Responsible for visual merchandising

São Paulo, Brazil

- Organised and maintained the store organised and tidy- Assisted clients to find goods and products - Provided excellent customer service

São Paulo, Brazil

- Stocked and replenished merchandise according to store merchandising layouts- Alerted customers to upcoming sales events and promotions- Handled all customer relations issues in a gracious manner and in accordance with company policies- Welcomed customers into the store and helped them locate items- Resolved all customer complaints in a professional manner while prioritising customer satisfaction

São Paulo, Brazil

- Followed merchandising guidelines to present visually appealing displays- Answered customer telephone calls promptly and in an appropriate manner- Determined customer needs by asking relevant questions and listening actively to the responses- Maintained established merchandising standards, including window, sales floor and promotional displays

São Paulo, Brazil

- Dealing directly with customers, helping them find items in store and dealing with enquiries- Helping with Stock replenishment- Keeping the store tidy at all times- Issue receipts, refunds, credits, or change due to customers

Bachelor'S Degree, Human Resources Management/Personnel Administration, General

Modules: Labour Market and HRM, Recruitment, Selection, Employee Engagement, Reward Management, Managing and Appraising Performance.

Bachelor'S Degree, Human Resources Management/Personnel Administration, General