Danielle Patterson Email & Phone Number

Tempe, Arizona, United States

- Maintaining a high level of knowledge on industry upcoming releases, bestsellers, and social media hot titles in order to recommend relevant books for customers and maximize daily sales.- Monitoring store phone calls, checking in author event attendees, dispersing special orders, and answering general customer questions to increase customer relations as the first point of contact within the store. - Resolving issues regarding online orders, inventory control, event ticketing, and overall customer satisfaction in an effort to preserve store efficiency and reputation.

Scottsdale, Arizona, United States

- Communicated with outside vendors about shipment logistics, as well as liaised between stockroom staff and upper management to delegate responsibilities, resolve issues, and order supplies. - Streamlined stockroom efficiency through consistent organization and placement of new stock, in addition to regular inventory maintenance to increase accuracy and account for shrink.

Chandler, Arizona, United States

- Established working relationships with approx. 10 associates to provide support for employee development and to foster a universal environment of trust and productivity.- Assisted Store Managers with operational tasks such as opening/closing procedures, product merchandising, and customer communication via phone and email to reduce overall task burden on other members of management.

Tempe, Arizona, United States

- Composed and defended a 60-page research manuscript (Honors Thesis) over three semesters with the aim to effectively communicate complex experimental findings to a general audience.- Utilized data analysis programs (SPSS, R, and Excel) to clean and interpret data collected for Honors Thesis and other projects in the labs.- Assisted principal investigators with time-sensitive assignments, such as brainstorming, internet research, trial runs, and coordinating participants to increase fluid procedures within the lab.

Tempe, Arizona, United States

- Produced bi-weekly lecture materials and in-class activities for "Introduction to Evolutionary Psychology" to create an immersive class experience for students.- Delivered a substitute lecture with prepared slides to practice public speaking and teaching skills.

Tempe, Arizona, United States

- Tutored ASU psychology undergraduates in APA research writing, resume/CV development, and statistics, as well as launched educational video content to enhance proficiency in classes and provide peer support.

Bachelor Of Science, Psychological Sciences, Graduated (Gpa 4.15)

Activities and Societies: • Barrett, the Honors College • Psi Chi Psychology National Honors Society member • Department of Psychology.

High School Diploma, General Education, Graduated (Gpa 4.0)

Activities and Societies: • Desert Vista Peer Tutoring (Tutor of the Year 2016-2017) • National Honor Society Member • AP Psychology Club.

Master Of Education, Secondary Education And Teaching