Danielle Pinto Email & Phone Number

New York, United States

Brooklyn + Queens

Drove consult growth in our NY hospitals through building and maintaining lasting relationships Managed client relations, both internal and external and resolve issues as quickly as possiblePlanned and facilitated various projects, continuing education and networking events including CE in the City, our annual daylong eventCollaborated with other departments and SMEs to ensure project deliverables are metCommunicated progress and roadblocks to stakeholders and clientsDeveloped strategies to increase consult growth by analyzing consult data and trends within the marketPrepared and presented consult data to senior leadership and field operationsPrepared external client communications Utilized CRM software including SalesforceMentored new veterinary relations representativesPiloted several new programs including CVENT and GeopointeLead training sessions to increase skills across team members2019 VRR of the Year

Brooklyn, New York

Per Diem July 2018- July 2021Assisted doctors with both in room and drop off appointmentsCollected TPR, blood, stool, and urine samples Prepared and performed in-house laboratory testing- blood tests, ear swabs, fecal tests, dermatology testingPerformed proper restraint of animalsImplemented treatment plans for patientsAssisted doctors in preparation of travel documents for patientsEducated clients about the importance of preventative care for their petsOSAT Captain- facilitated better customer satisfaction scores by creating and implementing plans to meet hospital goalsCommunicated with veterinarians and other support staff members to ensure continuity of care

Prepared and assisted doctors with medical procedures and examinationsPerformed in-house laboratory blood tests (e.g: CBC’s, snaptests including feline triple, thyroid, heartworm, and general and mini chemistries), as well as preparing samples to be sent out to the lab for testingPrepared, read, and analyzed fecal samples using a microscopeAssisted doctors during surgeries Cleaned and wrapped surgical instruments and sterilized surgical packsPrepared medications for clients Developed x-raysStocked and took inventory of medical suppliesGeneral office cleaning and maintenance

Coached rec classes as well as pre-team, rec team, and level 3 teamConducted private lessonsPlanned weekly class lessonsCommunicated with parents regarding children's behavior and progressLeader in gymnastics birthday parties

Prepared daily diets for the California Sea LionsCleaned and maintained food preparation areas, animal facilities, and Aqua TheaterAssisted in animal feedings and daily releaseAdministered and recorded daily enrichment

Hired, trained, and managed interns for data entry and proposal writing for the Propithecus ProjectPrepared data for graduate student and post-doctorate thesesAssisted researchers through the use of collected dataWeighed P. edwardsi fecal samples for analysis

Promoted safety in the gym amongst childrenCoached pre-team as well as levels 3, 4, and 5 gymnastics teams

Certification, Project Management

B.A, History

Coursework in Anthropology Teaching Assistant for Primate Conservation

Education record