Danielle Porter Email & Phone Number

National Harbor, Maryland, United States

Recruitment and Talent Acquisition:Develop and implement effective recruitment strategies to attract high-quality candidates.Post job openings on various platforms, including job boards, social media, and company website.Screen resumes, conduct initial phone screenings, and coordinate interview schedules.Collaborate with hiring managers to understand job requirements and candidate profiles.Manage candidate experience from application through onboarding.Maintain accurate and up-to-date records of recruitment metrics and candidate information.Training and Development:Assess training needs and develop comprehensive training programs for new hires and existing employees.Design and deliver onboarding programs to ensure smooth integration of new employees.Create and update training materials, manuals, and e-learning content.Facilitate training sessions, workshops, and seminars on various topics such as compliance, leadership, and skills development.Evaluate the effectiveness of training programs and make improvements based on feedback and performance metrics.Compliance and Reporting:Ensure compliance with all relevant employment laws and regulations.Prepare and analyze HR reports related to recruitment, training, and employee turnover.Assist with audits and maintain proper documentation for compliance purposes.

Create and maintain filing systems. Create and type office correspondence using a computer. Distribute and route mail. Order and track Human Resources office supplies and forms. Answer phone calls and record messages. Create new employee personnel file. Assist walk-in candidates with application procedures. Maintain space designated for completing applications and ensure it is clean, well maintained, and accessible to individuals with disabilities. Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines. Inform Human Resources management of issues related to employee relations within the division or property. Maintain confidentiality and security of employee and property records, files, and information. Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's).

Check figures, postings, and documents for accuracy. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, and/or analyze computerized financial and payroll information. Prepare, maintain, audit, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Maintain, update, create, secure, and archive employee payroll records and files. Review, verify, and reconcile punches, hours worked, pay adjustments, and other pay-related information, and post information onto designated records. Back up transaction files and transmit to payroll system according to company procedures. Process and/or issue employee paychecks and statements of earnings and deductions.Adjust basic settings in time clock system (e.g., employee schedule, time clock restrictions) and correct punches. Provide information to employees and managers/supervisors on payroll matters, tax issues, benefit plans, and collective bargaining agreement provisions.

Create and maintain filing systems. Create and type office correspondence using a computer. Distribute and route mail. Answer phone calls and record messages. Create new employee personnel file. Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines. Inform Human Resources management of issues related to employee relations within the division or property. Maintain confidentiality and security of employee and property records, files, and information. Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's).Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Report accidents, injuries, and unsafe work conditions to manager. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Enter and locate work-related information using computers and/or point of sale systems.

National Harbor Maryland

Operate telephone switchboard station in order to answer telephone calls. Process guest requests for wake up calls, screening calls, and other requests related to placing or receiving telephone calls. Advise guest of any messages (e.g., voicemail, mail, faxes) received for them, and send to room if required. Answer, record, and process all guest calls, requests, questions, or concerns. Receive, record, and relay messages accurately, completely, and legibly. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been met to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. Assist guests with accessing the internet. Report accidents, injuries, and unsafe work conditions to manager. Receive and process guest food orders to be delivered to the guest room.

Provides superior customer service. Mixes dough, scales breads and cakes, fries donuts and performs oven duties. Prepares a variety of bakery products in accordance with Safeway recipes and high standards in order to produce a superior quality product that satisfies customers expectations. Responsible for preparing baked goods in accordance with company standards on merchandise presentation, safety, sanitation, service and suggestive selling.