Danielle Preston Email & Phone Number

As Head of Customer Excellence at United Living, I’m passionate about delivering exceptional customer journeys within the social housing sector. My focus is on creating a seamless, positive experience for residents, ensuring their voices are heard and their needs are met with care and efficiency. With a strong emphasis on people—both residents and the teams I work with—I believe in fostering collaboration and continuous improvement to drive customer satisfaction. By prioritising safeguarding, effective communication, and service quality, I strive to elevate the resident experience in everything we do.

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  West Hatch High School