Danielle Ray Email & Phone Number

• Facilitate orders for placement on print runs• Helped the company grow almost threefold• Tracking workflows and supporting 4 print runs across our insurance clients each week.• Verified billing for all aspects of the company• Worked with printers for quotes for complicated jobs• Work with multiple lists to get the maximum number of records to mail. Which facilitated the need to learn to manipulate data and remove duplicates from all lists. • Streamlined the print run process• Work with print vendors for print runs• Developed customer retention program• Generated weekly and monthly sales reporting using multiple sources• Set up all laptops for company use• Generate and analyze demographics • Work daily with and report to the VP of Operations• Help with corporate accounts: all aspects to getting them to the print run• Create Excel spreadsheets for internal corporate use• Oversee external contract work• Trained all new people in the company on what Production does and expects

• Facilitate orders for placement on print runs• Manage customer retention program• Preformed postal verifications• Use Salesforce to coordinate with sale’s requests• Generate and analyze demographics • Work daily with and report to the VP of Operations. Work with VP of Sales for trade show events• Work with print vendors for print runs, holds, and releases• Help with corporate accounts: all aspects to getting them to the print run• Create Excel spreadsheets for internal corporate use• Obtain, test, and review call tracking numbers• Oversee external contract work

• Planned corporate events • Processed accounts payable for corporate office and reviewed accounts receivables for 18 locations while corresponding weekly with all GM’s • Issued checks for outstanding bills for multiple properties• Processed unemployment correspondence• Used both M3 and Colonial accounting systems• Coordinated office relocation• Created Excel spreadsheets for internal corporate use• Initiated the process for them to become completely digital• Processed insurance billing and bill backs • Oversaw external contract work

• Submitted insurance claims • Reviewed company credit card statements monthly • Maintained fleet vehicle maintenance records• Validated Electronic Data Interchange including rejections • Led training sessions • Created and managed Excel spreadsheets for multiple team members and departments • Coordinated lunch events for leadership and planned team building event • Coordinated with in-house counsel for all administrative needs. • Led special research projects.

• Directed customers to tax professional, answered phones, greeted customers, received payments, managed customer expectations• Assisted office manager in IRS and tax code research• Processed pertinent tax documents and performed data entry.

• Managed all client’s affairs; as pertains to home, bank, store, pharmacy, and postal service • Installed computer network and assisted with other computer issues including after-hours on-call service