Danielle Rios Email & Phone Number

Houston, Tx, Us

Houston, Tx, Us

Handles new customer set up, answer/make phone calls, internal purchasing, wholesale orders & providing excellent customer service and maintaining customer relationships. Complete/provide paperwork/filing documents, quotes and follow up to ensure all information is accurate for accounting department. Work With Operations Team to ensure that business objectives are met efficiently and effectively for delivery routes/drivers, ensuring they meet the needs of our customers and that all deliveries are timely as noted in our system of record. Process and handle third party invoicing as required by our customer’s needs. Update all the remote tablets for the drivers to ensure they are updated and maintain updated information.

• Maintain and build solid relationships with staff, vendors, field locations and management• Oversee the tracking, reporting, and managing the status of all billing and receivable for the company revenue capture and billing to the customer• Identify and implement process improvements/efficiencies• Prepares and summarize statistical monthly, quarterly, annual, and ad-hoc reports as needed• Develop and maintain reports related to A/R activities• Provide reports on unbilled and receivables by customer to management• Assist with Quotes, Bids, Inventory Control, and new customer set up and updates as needed• Work with staff to prioritize work to ensure all deliveries are done timely per customers’ request• Solve all customers inquiries related to billing/invoicing• Prepare monthly bank reconciliations• Special Invoicing per customers’ request• Must maintain a strong fucus on cross functional teamwork, ensuring all key functions are completed• Assess business unit’s human resources training needs and conduct 1:1 and/or group training sessions as appropriate• Demonstrate excellent communication skills, professionalism, and promote a positive customer service attitude internally and externally.• Follow and enforce the Company required safe work practices, including required PPE and procedures always• Provide management coaching to build leadership capabilities to address and resolve employee issues• Implement/administer/interpret corporate policies/programs/procedures• Provide leadership for employment practices• Provide ongoing support to the leadership team on human resources related matters, policies, and procedures• Perform all other duties as assigned

• Responsible for Inventory Control• New Customer set up, Quotes, Bids, reviews, edit and proofreads material prior to sending to potential customers• Coordinates and communicates all Hot Shot delivery for all drivers’ routes• Special Invoicing/Third Party Invoicing• Reconcile Monthly statements for accuracy• Assist with Marketing material as needed for Sales Manager for all upcoming events and fundraisers. • Assist in creating special displays, exhibits and projects for public engagement meetings.• Maintains all logs for vehicle maintenance and inspections for companies’ fleet• Maintain updates on all systems mobile apps for drivers• Responsible for updating all customer PO information in system• Follow up with customer requests to ensure all their needs are met• Supports A/P and A/R responsibilities as needed• Various other administrative task to support Office/Sales staff

Greet and check clients in and out in a timely manner. Answer multiple phone calls, performbookkeeping, update appointment calendars and schedule appointments. Order and maintain allproduct inventory. Receive and handle all customer inquiries. Manage all staff’s working schedulesand approve time off. Protect and manage client account records, personal and financial information.

Greeted and assisted all clients in a positive manner. Answered multiple phone calls and directed allcalls accordingly. Assisted all store managers with training new hires. Took direction from thecorporate office but answered to the General Manager when needed. Provided all generaladministrative and clerical support. Performed basic filing and setting up interviews. Coordinatedmail flow in and out of the office along with taking and relaying messages.

Provided all general administrative and clerical support. Professionally greeted and directed allcustomers to assigned personnel. Performed basic bookkeeping and filing. Updated appointmentcalendars and scheduled appointments. Maintained all clients’ accounts by obtaining, recording, andupdating personal and financial information. Insured protection of all patients’ rights by maintainingconfidentiality of personal and financial information. Contributed team effort by accomplishing relatedresults as needed.