General Manager And Co Owner
Blue Corn Cafe
Key AccomplishmentsContinue to improve the performance of the restaurant, as well as maintaining high standards of food,service and health and safety consistently. Yearly awards and recognization for Best Mexican Restaurant andBestVegetarian menu offerings. Creative and economic solutions during global and local economic turmoil.Management and Administration*Accountable for budgeting, cost control, payroll, general accounting, and full profit and loss.*Developed marketing campaigns to increase visibility of the restaurant; analyzed market demographics,defined the target market and determined advertising placement. Designed print advertisements.*Planned menus, estimated food and beverage costs and purchased inventory.*Investigated and resolved food / beverage quality and service complaints, ensuring customer satisfaction andrepeat business.*Created new business through community involvement and active public relations programs.Supervision /Training*Recruited, hired, supervised, scheduled and motivated a staff of up to 25 employees.*Trained service staff to enhance customer service and increased profits through suggestive selling.