A results-oriented commercial insurance Operations Manager with a wide variety of experience in business transformation, change management, regulatory compliance, data management and analysis, business processing, and account management. Deep-dives into end-to-end workflows, identifies inefficiencies and provides solutions through effective change, such as IT solutions, workflows and people behaviors / work styles. Understands backend IT infrastructure and downstream behaviors and outputs of data. Demonstrates significant leadership qualities, including a strategic-thinking ability, strong client relationships and contributions to profitability. Has a strong working knowledge of underwriting, reinsurance, program business and global insurance practices.