Danielle Rodrigues Email and Phone Number

- Assisted with new hire onboarding and orientation such as; ordering new hire swag boxes, delivering general onboarding correspondence, collecting onboarding documentation, and participating in new hire orientation meetings, etc. - Conducted full-cycle recruitment, including; initial intake meetings with hiring managers, posted jobs through Workday, screening resumes, conducted phone screens, conducted background and reference checks as well as created offer letters.- Assisted with setting up a Joint Health and Safety Committee; researched Health and Safety laws and regulations, - Maintained employee changes, processed recruitment requests and reporting in Workday HRIS

- Sourced and recruited 15 volunteers using various techniques- Ran training sessions for volunteers and sourced First Aid training- Communicated frequently with volunteers to ensure that police checks were completed- Kept and managed volunteer records- Managed schedules and assigned responsibilities to foster a healthy and safe work environment - Conducted exit interviews

- Collaborated effectively in a team of 4 to scan and index 26,000 securities documents into the new Synergize Database System before the deadline - Ensured team met deadline by setting goals, resolving conflict and communicating effectively- Updated documents by contacting financial advisors through email and phone- Kept business running as usual by assisting with necessary administrative duties such as filing, preparing documents, word processing and answering phones

- Managed the calendaring activity and appointment schedules for the management team- Utilized a basic CRM system to support client management by maintaining new and existing client folders and documenting all client interaction- Processed a high volume of emails and phone calls in an effective manner ensuring client retention- Developed and managed a mail campaign to sign up new clients - Managed and administered the social media platform

- Welcomed customers and assisted them with their queries in a prompt and courteous manner- Managed a switchboard and directed calls to the right individuals in different departments by listening carefully; increasing customer satisfaction and decreasing complaints - Took the initiative to assist the Service Department by organizing invoices numerically reducing processing time by over 20%