Danielle Sanchez Email & Phone Number

Colorado Springs, Co, Us

Colorado Springs, Colorado, United States

• Provided thought leadership and guidance to a group of team managers, underwriters, underwritingservice representatives, and underwriting assistants with keen focus on establishing business targets,tracking and reporting incoming work and goal achievement, while constantly striving for ways to stayon top of changing business demands as the market changes.• Oversaw the day-to-day operations of the Underwriting department.• Significantly improved operational efficiency through an in-depth analysis of key processes andprocedures. The end result was the ability to complete the work within quality standards with 50% lessstaff.• Collaborated effectively with cross-functional teams.

Colorado Springs, Colorado, United States

• Expedited the turnaround of a previously disengaged and overworked auto and homeowner Underwriter team. Accomplished this within a short span of time through rigorous effort in managing workloads, providing training, conducting performance management, and building relationships.• Developed a team that made a positive impact on the bottom line. Ultimately reducing the loss ratioby making smart underwriting decisions in an efficient & effect way.• Experience working with both internal and external customers, including cross-functional interactionswith other teams and departments.• Key player in the creation, implementation, and monitoring of the CA Wildfire project. The project was successful improving the catastrophe exposure due to wildfire risk on homeowner policies.

Colorado Springs, Colorado, United States

•Coordinated underwriting processes with the goal of ensuring that the company's risk management objectives and standards are met. •Led the design and implementation of underwriting guidelines and policies, which take into account adoption of industry best practices to support the achievement of business targets. •Played a key role in ensuring that all policies are processed within established timelines through rigorous effort in monitoring and delegating the underwriting team's workload. •Enabled underwriters to improve their underwriting skills and meet performance objectives by coaching them on how to make sound underwriting decisions that align with the company's objectives.• Developed the most productive & accurate auto and homeowners Underwriting Service Rep team inthe organization to date.

Colorado Springs, Colorado, United States

• Generated $400K worth of annual savings for the company by researching and uncovering newstrategies for ordering MVRs.• Enhanced the communication skills of new analysts by training them on how to properly engage withvarious stakeholders, such as clients, brokers, internal teams, and vendors.• Investigated & responded to DOI questions, audits, and complaints• State compliance research including identifying and implementing required changes• Rule and regulation compliance and application including procedure and form creation and updates• Claims coverage investigations• Contract review and manual revisions• Conducted quality control audits• Collaborate effectively with cross-functional teams

Colorado Springs, Colorado, United States

• Investigated & responded to DOI questions, audits, and complaints• State compliance research including identifying and implementing required changes• Rule and regulation compliance and application including procedure and form creation and updates• Claims coverage investigations• Contract review and manual revisions• Conducted quality control audits

Colorado Springs, Colorado, United States

• Underwrites, identifies, and assesses risk of new and existing business for personal lines products,including but not limited to automobile and homeowners.• Inspection reviews• Analysis of reports• Rating• Investigation• Rules and regulation compliance• Customer service• Negotiations• Serviced the needs of agents, policyholders, and other parties via phone and email.• Top producer