Danielle Sanfilippo Email & Phone Number

Hannover, Lower Saxony, Germany

- Coordination of a cross functional team for all business related matters concerning Client Excellence in the Property & Casualty Business Group- Coordination of the cross functional team's activities, monitoring tasks and status reporting to senior management- Communication and interface management of the strategic initiative Client Excellence within the Hannover Re Group- Further development of the strategic initiative Client Excellence in close collaboration with senior management- Development and execution of further client centered activities such as client feedback, client segmentation, CRM training, etc.

Hannover, Lower Saxony, Germany

North American Treaty Division - North American Specialty Business- US Agency and delegated authority underwriting- Project management and coordination within cross functional teams- Day-to-Day coordination between various service and production departments- On-Boarding trainer for US Agency Business- Contract negotiation- Data analysis

Hannover Area, Germany

North American Treaty Division - North American Specialty Business- US Agency and delegated authority underwriting- Project management and coordination within cross functional teams- Day-to-Day coordination between various service and production departments- On-Boarding trainer for US Agency Business- Contract negotiation- Data analysis

Hannover, Germany

North American Treaty Division - North American Specialty Business- Agency and delegated authority underwriting- Data analysis

Hannover Area, Germany

Degree Program: B.Sc. International Business StudiesCourses Taught:- Global Perspectives of International Management (emphasis on sustainability)- Business Ethics- Presentation and Communication

Hannover, Germany

Department: Controlling, Financing and EvaluationProject: EUROSTUDENT V- Compilation of scientific reports- Research and Data Analyses

San Diego, California

- Customer Service Management- Leadership and Development Responsibility for Customer Service Employees- Project Management: Customer and Employee Experience Enhancement- Implementation and Analysis of KPIs- Member of the "Customer Relationship Committee"

San Diego, California

Master Of Science, Strategic Business Development

Bachelor Of Arts, International Business, Summa Cum Laude

Ux Fundamentals, User Experience Design

Skills: UX Theory Principles of Design Thinking User and Competitor Research Persona Creation Principles of Information Architecture.