Danielle Schubert Email & Phone Number

Celebration, Florida, United States

• Collaborated with business partners such as The Leave Administration Team, Organizational Management, Transactions, Human Resources Businesses Partners, Payroll, Onboarding, and Recruitment to answer questions and.
• Trained new employees on multiple areas of Operations, Casting, and Covid-19 as well as assisting them with obtaining HR system access and setting up equipment.
• Displayed strong decision-making skills and good professional judgement by communicating with diverse employees from various backgrounds and offering critical evaluation of needs to solve problems.
• Prepared reports and analytics through casing each individual employee inquiry by utilizing Service Now, SAP, and Workday.
• Showcased flexibility and adaptability in performing work duties by managing competing priorities to meet the various needs of employees and business partners

Lake Buena Vista, Florida

• Consistently put safety first to ensure Guests wellbeing while creating unforgettable experiences for over 40,000 Guests per day.
• Exceeded Guest expectations and needs through courteous engagement to provide exceptional Guest service.
• Preserved a show ready environment to maximize immersive Guest experiences to maintain theming.
• Trained and welcomed new Cast Members by teaching area operating standards and Disney culture.
• Exhibited emotional intelligence through interpersonal communication to efficiently resolve guests’ concerns.
• Enhanced the safety and inclusion of Cast Members in the area as a representative of the Safety Committee and Diversity Team.

East Peoria, Illinois

• Coordinated engaging creative content using Photoshop while managing all ICC library social media platforms such as Facebook, Twitter, Instagram, YouTube, Tumblr, Google+, Snapchat, and Pinterest.
• Designed, organized, & scheduled social media content to promote campus events and services using AP writing style.
• Demonstrated exceptional written and verbal communication skills by partnering with Library Director and other executives to brainstorm content.
• Created and produced promotional videos and other visual media under tight deadlines using Wondershare Filmora.
• Performed efficiently, both independently and as a team of up to 10 Cast Members, to create and plan library events.
• Operated Microsoft Office programs including Excel, Word, PowerPoint, and Outlook to design content.

Pekin, Illinois

• Designed and published a weekly camp newsletter using Microsoft programs such as Publisher.
• Supervised and led groups of children in various fun activities while maintaining safety standards.
• Implemented “Camper of the Week” recognition program to inspire good behavior.
• Facilitated various activities and instructed curriculum in a safe, educational, and enriching environment.
• Maintained courteous and professional manner when working with children, parents, and Cast Members.

East Peoria, Illinois

• Contributed exceptional service and courtesy to over 500 weekly Guests at high volume college library.
• Participated individually as well as part of a team to develop strong working relationships among diverse co-workers.
• Combined interpersonal and communication skills to assist guests with solving personal and technological issues.
• Partnered with other libraries for interlibrary book loan to meet Guests’ needs.

Bachelor'S Degree, Communication

Associate'S Degree, Mass Communication/Media Studies