Danielle Smith Email & Phone Number

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Led learning initiatives that drive an outcomes-focused performance culture. Responsible:• Strategy and Frameworks - Leadership Capability Framework, Compliance Framework and Learning Evaluation Framework.• Capability Development - Design and Deploy Compliance Training Framework. Conduct stakeholder mapping and perform training needs analysis. Assign ownership to key stakeholders to embed solution. Establish a standard format for online learning. Collaborate with vendors and subject maker experts to implement content changes. Collaborate with internal systems team and consultants to establish Learning Management System design. Evaluate reporting capabilities to ensure alignment with compliance and legal requirements. Evaluate existing service providers and conduct research for alternative options. Create Communication Strategy.• Leadership Development - Design Frontline Leadership Development Program in preparation for launch in February 2024. Perform training needs analysis. Commence Design and Development of 6-month leadership development pathway. Consult with external providers on leadership diagnostic tools. Build Resource Plan. Determine program investment and evaluation strategy.• Planning and Engagement - Create Project Plans. Design and Deploy communication activities to inform and engage stakeholders.

Australia

Led the Capability Development Team in the Workforce and Capability Branch. Design anddeliver strategies and initiatives that enable a high-performing Agency. Responsible:• Strategy and Frameworks - Capability Framework, Leadership Blueprint and Evaluation Framework. Work with intra-branch teams to design, develop and deploy engaging, results oriented accessible development soluNons across 70:20:10.• Planning and Engagement - Create Project Plans. Design and Deploy communication activities to inform and engage stakeholders.• New Employee Experience - Welcome to NDIA 1 day workshop for all new staff and HR Fundamentals for Managers. Design and deploy online modules including Risk, Code of Conduct, Fraud, Health and Safety.• Leadership development - Team leader through to Senior Executive Officer programs such as Strategic Leadership, Leadership Excellence, Learning to Lead, Leadership Fundamentals and the Foundations of Leadership. MasterClass and Speaker Series to embed the learning.• Management development - Design and deploy HR Fundamentals for Managers eLearn to address manager capability gaps in HR management including code of conduct, recruitment, performance management, dispute resolution, probation processes and off-boarding.• Employee development - Design and deploy the Just Brilliant Personal Effectiveness learning solution. Accessible to 6000+ employees. Flexible learning options such as self directed work- based learning.• Diversity and Inclusion - Create fully accessible learning solutions including Face to Face and Screen, eLearning and associated resource materials and tools. Align to Diversity and Inclusion Strategy.• Executive and Program Reporting - Executive Papers and Reporting. Analyse data to report on ROI, satisfaction and participation rate, capability uplift and cost analysis.

Melbourne, Victoria, Australia

Led a team of senior facilitators and program co-ordinators to deliver programs acrossAustralia and Asia Pacific. Responsible:• Strategy and Frameworks - Capability and Evaluation Framework. Work with store and corporate teams to design, develop and deploy engaging, results oriented development solutions across the full 70:20:10 spectrum.• Planning and Engagement - Create Project Plans. Design and Deploy communication activities to inform and engage stakeholders.• New Employee Experience - Design and Deploy The Kmart Way and The DC Way programs across Australia and New Zealand. Include compliance (e.g., Workplace Behaviour, Privacy, Social Media, Information Security), process and safety training.• Leadership Development - Design and Deploy Team leader through to Senior Executive programs such as the Store Leaders Development Program and Free to Lead.• Capability Development - Design and Deploy personal effectiveness programs including the change leader, project management, time management, assertiveness/confidence and customer service. All cohorts across the business including store and corporate services staff.• Specialist Programs - KNA Project. Develop Learning Strategy, Project Plan and Evaluation Strategy. Project impacting 30,000+ employees.• Values Refresh - Define goals, conduct in-depth interviews and focus groups, company surveys, development, launch and embed.• Executive and Program Reporting - Executive Briefings and Reporting. Analyse data to report on ROI, satisfaction rates, participation rate, capability uplift, cost analysis and related communication strategies.

Melbourne, Victoria, Australia

Led learning activities as part of large scale business transformation project. Responsible:• Strategy and Frameworks - Develop Learning and Development Strategy for Oracle Peoplesoft (HR, Payroll, Employee Self Service, Manager Self Service Credit Management, Contracts, Projects, Billing) transformation project.• Planning and Engagement - Create Project Plans. Design and Deploy communication activities to inform and engage stakeholders.• Capability Development - Design and Deploy Manager Self Service and Employee Self Service Training including Workshops, eLearns, On the Job Activities, Frameworks, Guides and Workbooks. Deliver Briefing Sessions with employees and managers across Adecco Group. Coaching and Mentoring.• Specialist Programs- Review and re-design the High Intensity Training Sales Program for consultants and branch managers and Value Focused Sales Program for senior consultants and executives.• Metrics and Evaluation - Conduct Post Implementation Review, publish and promote results and celebrate successes.

Melbourne, Victoria, Australia

Led learning activities. Responsible:• Strategy and Frameworks - Develop Capability Framework and support guides including Quick Tips, Workshops and Reference Material. Designed for Front Line staff, middle management and senior executives.• Planning and Engagement - Create Project Plans. Design and Deploy communication activities to inform and engage stakeholders.• Capability Development - Design programs focused on building Leadership, Management, Career Management, Personal and Interpersonal capability. Programs include Effective Coaching, Performance Management, Time Management, Customer Service, Project Management, Recruitment and Selection, Giving and Receiving Feedback, Equal Employment Opportunity, Occupational Health and Safety, Workforce Planning and Development.• Specialist Program - Lead for the “Long Term Unemployed” Program to support individuals to build skills and knowledge and create a career plan for the future. Design and Deliver Executive Assistant Development Program.• Succession Planning and Talent Management - Success profiling, Development Planning, Management Support Tools).• Implement nationally accredited programs including Certificate II and III in Business Administration.• Metrics and Evaluation - Conduct Post ImplementaNon Review, publish and promote results and celebrate successes.

Melbourne, Victoria, Australia

Led a Team of external facilitators to deliver programs. Responsible:• Strategy and Frameworks - Develop Learning and Development Strategy for new Supply Chain System: I2 (Sales, Customer Service, Marketing, Production, Finance).• New Employee experience - Design and deliver company wide induction program. 400+ employees per year.• Leadership and Management Development - Design and deliver programs focused on building Leadership, Management, Personal and Interpersonal Skills. Including Performance Management, Coaching, Feedback, Time Management and Communication.• Capability Development - Lead the Sales Force Effectiveness Program for 300+ sales staff. Develop Sales Curriculum for Sales managers, Key Account Managers and Sales Representatives. Co-ordinating assessment centres. Deploy learning offerings.• Compliance - Deliver Equal Employment Opportunity program.• Implement nationally accredited programs including front-line leadership, Certificate inBusiness Administration.• Metrics and Evaluation - Conduct Post Implementation Review, publish and promote results and celebrate successes.

Melbourne, Victoria, Australia

Led a team of external contractors to deliver assessment centres. Responsible:• Strategy and Frameworks - Developed Learning and Development Strategy for HR Systems (Job Analysis and 360 survey tool).• Leadership Development - Co-ordinated large scale assessment centres for high profile clients including Telstra. 800+ managers participated in a leadership development program.• Facilitation - Delivered process and systems training including Job Analysis.• Business Development - Sourced new business across territories.