Danielle Smith Email & Phone Number

Blackpool, England, United Kingdom

Blackpool, England, United Kingdom

Blackpool, United Kingdom

Blackpool, United Kingdom

• Project management and operational risk tasks, using Prince2 methods.• This role requires regular reports based on analytical data, liaising with various departments within the company and external companies. • Working closely with senior management to provide essential data, updates and timelines for Risk and Projects; attending and presenting at senior level meetings where required.• Working closely with both compliance and internal auditors to implement recommendations and… Show more • Project management and operational risk tasks, using Prince2 methods.• This role requires regular reports based on analytical data, liaising with various departments within the company and external companies. • Working closely with senior management to provide essential data, updates and timelines for Risk and Projects; attending and presenting at senior level meetings where required.• Working closely with both compliance and internal auditors to implement recommendations and changes to policies and procedures.• PA duties as required including diary management, setting up meetings, preparing reports and presentations. Taking minutes and typing up for distribution. Show less

• Working for Atos under National Savings and Investments, I was tasked with taking calls and replying to email enquiries from the general public and dealing with investments and saving accounts.• Using tailored IT systems to input new details and check customer accounts. Taking payment details for savings and investment accounts. Knowledge of numerous available products and advising customer on suitable accounts.• Resolving customer complaints efficiently and understanding… Show more • Working for Atos under National Savings and Investments, I was tasked with taking calls and replying to email enquiries from the general public and dealing with investments and saving accounts.• Using tailored IT systems to input new details and check customer accounts. Taking payment details for savings and investment accounts. Knowledge of numerous available products and advising customer on suitable accounts.• Resolving customer complaints efficiently and understanding customer queries and responding by emails and Twitter, within KPI. Show less

• Managing property maintenance, liaising with landlords, tenants and contractors.• Administrator of the company website, Facebook page/content and our entries to Zoopla and Rightmove, using specific property software and other Office products on a daily basis. Compiling reports, contractor agreements, landlord contracts and tenancy agreements: proofreading/editing my own and others work as required.• Creating content for template documents, online and print publications and… Show more • Managing property maintenance, liaising with landlords, tenants and contractors.• Administrator of the company website, Facebook page/content and our entries to Zoopla and Rightmove, using specific property software and other Office products on a daily basis. Compiling reports, contractor agreements, landlord contracts and tenancy agreements: proofreading/editing my own and others work as required.• Creating content for template documents, online and print publications and property adverts. Show less

Consistent top performer in converting cases for repairs and hire on car insurance schemes Swinton and RAC

Liaising with leading supermarkets to ensure timely and accurate deliveries of stock. Reporting and analysis on sales figures, stock controls and aiding 5 Directors.

For New Look Driving sales with creative merchandising, arranging deliveries and stock control.

Improving sales with promotions, advertisements and excellent customer service

Providing excellent customer service via phone and post and volunteering for Investors in People scheme.

Project Fundamentals Qualification (Pfq), Project Management, Pass

Bachelor’S Degree, Ba (Hons.) English Language, Literature And Writing

Blackpool University Centre

Prince2 Project Management, Project Management, Foundation

Nvq Level 2, Business Administration

Education record

Grade A-B : English Language, English Literature, Maths, Media Studies, Business Studies