Danielle Taylor Email & Phone Number

Lexington, Va, Us

Bristol, Tn

- Successfully editing and navigating our agile CRM system “iMIS”.- Providing scheduling and I.T. assistance to the VP and Regional Directors of Dental Ministries.- Acting project manager, and scheduler for 18 seasonal events nationwide.- Orchestrating a national conference, resulting in 200+ attendees.- Utilizing BlueSky Productions to manage a 30-part episode series on our Learning Center.- Routinely providing password-protected data pulls of Learning Center statistics, event registration rosters, and membership numbers.

Bristol, Va

​​Experienced in effectively working with and navigating CRM systems to handle order entry, generate reports, and track inventory status efficiently.Adept at conducting follow-ups with customers and requesting additional information when necessary to ensure exceptional service, increasing sales by 35%.Developing strong relationships with 40+ customers by creating customized product plans that best suit their individual needs.

Bristol, Virginia, United States

Collaborated with multiple departments to accomplish company and department specific goals.Addressed customer complaints with a friendly and patient attitude, consulting higher management as needed. Proactively maintain visibility over high-priority projects, facilitating smooth progress.

Lexington, Va

Regularly handled high call volumes, averaging 10 calls per hour. Handled financial transactions and scheduled meetings/follow up calls with clients. Completed weekly and monthly insight reports that documented sensitive unit performance data with accuracy.Ordered/Replenished monthly inventory, ordering an average of 500 units of product.

Bachelor'S Degree, Information Technology: Application & Database Development, A+

- GPA 4.0 - Utilizing Microsoft products to manage big data: MS Access and MS Excel. - Development of computer and programming skills.

Certificate, Google Data Analytics Professional, A

- GPA 4.0 - Practiced cleaning and organizing data to be better understood by stakeholders. - In depth study of Google Spreadsheets, R.

Associate'S Degree, General Studies