Danielle Thomas Email & Phone Number

St. Louis, MO, US

United States

Serves as the District’s Internal Auditor for cash handling, attendance and other financial procedures. Prepares and directs the preparation of a variety of written correspondence, reports, procedures, and other written materials, this includes updating internal audit documents. Coordinates the training and professional development of District staff in.

ST. Louis

• Update and maintain direct deposit information as requested by the employees
• Reconciled any direct deposit errors and discrepancies provided by JP Morgan Chase
• Process manual checks for employees due to returned ACH deposits by the bank due to incorrect accounting information
• Reconcile employee income tax withholding
• Identify potential tax set up errors when employee work state and resident state are not the same
• Maintain unemployment rates in system

• Admin over the Corporate Cards and Travel & Expense program for over 150,000 employees.
• Provide guidance to employees and managers on correcting, submitting and approving expense reports
• Managed travel approval system and ensure timely response of employee managers on travel exception approval
• Reconcile files and continuously improve Concur Travel & Expense tools and processes
• Worked directly with Citibank and American Express to activate new card holders, make changes, increase limits, delete cards, and to resolving charge or card issues.
• Conducted audit process for card use. I reviewed expense reports for accuracy and reported inaccuracies.

Handle account payables cancels and reissues in a work flow process for Bellsouth regions. Manage calls from service reps and customers regarding the status of cancelled and reissued checks. Performed account reconciliations and general ledger entries.Prepared reports for the yearly escheatment process for the company. Assist in timely completion of.

Answer customer requests or inquiries concerning services, products, billing, equipment, claims and reports problem areas. Take incoming calls from customers requesting to disconnect service with the attempt to retain the customer service. Handle escalations from irate customers.Responsible for up-selling AT&T products and services to all customers to meet.

Master Of Arts, Teaching, Multidisciplinary Studies

Bachelor Of Science, Management

Master Of Arts (Ma), Management And Leadership