Danielle Tipton Email & Phone Number

Americas

Rutherford, Ca

San Francisco, Ca

Supporting a variety of clients with their IT needs.

Area Director of ITRecruited to plan/direct a comprehensive business process upgrade while managing 226 user nodes for multiple properties. Assumed full responsibility for all aspects of hardware, software, network infrastructure, server management and network migrations. Handle all calls for support, diagnosing issues on a variety of applications and platforms via remote, onsite or telephone support.Currently requested to also support 132 new computers at the Half Moon Bay location the… Show more Area Director of ITRecruited to plan/direct a comprehensive business process upgrade while managing 226 user nodes for multiple properties. Assumed full responsibility for all aspects of hardware, software, network infrastructure, server management and network migrations. Handle all calls for support, diagnosing issues on a variety of applications and platforms via remote, onsite or telephone support.Currently requested to also support 132 new computers at the Half Moon Bay location the efforts of 25+ department managers.Provide coverage and task force for multiple properties 24/7. One of 3 IT Directors in the company that provide advanced technical support for all other IT Managers in Ritz-Carlton.Responsible for all stages of new-build property, including vendor coordination, network infrastructure build and software installations (RZ SF 07, RZ Dallas 08, RZ Kapalua 09, RZ Tahoe 09, RZ LA Live 10).Responsible for all PCI Compliance audits completion and documentation. Successfully migrated all systems to CISP compliance. Ranked best audit scores in company for 2009.Achievement: Streamlined process, reduced costs and improved traveler interface while accelerating technology utilization and outreach. Show less

One of the world's largest hotel and leisure companies. Starwood hotel business emphasizes the global operation of hotels and resorts primarily in the luxury and upscale segment of the lodging industry.Director of IT; Managed multiple properties, maintained their network infrastructure and supported all end users.Planned, implemented and maintained all network upgrades including switches, servers, desktops, routers, circuits for all properties including new builds. Provided property… Show more One of the world's largest hotel and leisure companies. Starwood hotel business emphasizes the global operation of hotels and resorts primarily in the luxury and upscale segment of the lodging industry.Director of IT; Managed multiple properties, maintained their network infrastructure and supported all end users.Planned, implemented and maintained all network upgrades including switches, servers, desktops, routers, circuits for all properties including new builds. Provided property administration of Global Intranet site as well as handling all adds, moves and changes on the multiple hotels 61/81C Nortel telephone switch and Hitachi PBX.Developed Starwood standards for IT as well as the PCI/SOX complianceTask force to all other properties within Starwood to assist with technology upgrades and network migrations; also provided interim coverage in the event of no IT onsite.Achievement:Due diligence for all potential purchases within Starwood. Assessed network environment and offered implementation suggestions as well as provided network infrastructure diagrams. Show less