Danielle Tom Email & Phone Number

Wonju-Si, Gangwon, South Korea

Creating and executing lesson plans based on the textbook, and including games, PowerPoints, worksheets, etc. of my own design.Managing no less than 22 classes a week for every grade starting from 3rd grade elementary to junior year in high school.Leading a 2-hour conversation class with middle school students from grades 1 to 3, based off my own syllabus and lesson plans.Leading a 2-hour introduction to American culture and English language for 1st year middle school students under the title, "Fun With English", based off my own syllabus and lesson plans.Hosting English camps over the breaks for middle school grades 1-3 based on my own syllabus and materials.Was employed at one of the top science high schools in the province, and creating my own science-based English lessons.

Boston, Massachusetts, United States

Was working in a constantly-changing role, but was mainly assigned to working with Amadeus and Genesys to build flight itineraries and connect with passengers via phone calls and email.Have been entrusted with actioning financial adjustments and exception requests.Frequently recommended new methods and improvements for various parts of the company both passenger related and associate related.During the COVID pandemic height, I worked with our Moves&Changes department calling passengers to let them know their trip had changed/been cancelled, and letting them know their options. By the end of my time I was working on our Back-to-Back team which meant helping passengers link multiple trips together, assisting with booking air travel and hotels, and answering any questions they had regarding their trips.

Burlington, Vermont, United States

Trusted to handle private and confidential information in the creation of ID cards for university students and city workers.

Tokyo, Japan

Was put in charge of managing the floor on my own, which included: greeting guests, taking and delivering orders, table and counter cleanup, etc.

Tokyo, Japan

Organized and facilitated events as part of a team of student tutors, as well as learning-based lessons.I worked in groups and one-on-one with Japanese students to help them with their English skills, which included homework assistance, holding conversations, and answering general questions about the language.

Bachelor Of Arts - Ba, Japanese Language And Literature

Activities and Societies: Japanese Honors Society, University of Vermont "Yamaneko" Taiko Club, English Conversation Club, Japanese Book.

Education record

Studied abroad for a year at Toyo University to get a better and deeper understanding of Japanese language and culture