Danielle Van Rooyen Email and Phone Number

Manage the provision of Operational Business Services for the Planning and Technical Services Directorate across two sites by:- Managing the provision of administrative human resource management and records management services- Managing the implementation of corporate strategies, plans and initiatives- Collaborating with Branch Managers in business planning processes, including risk management and KPI development and reporting- Developing, maintaining and improvements to business processes and systems- Managing effective administrative services, including allocation of resources- Facilitating awareness and conformance to corporate policy, standards, plans and initiatives- Managing the purchase and usage of vehicle fleet, plant and minor assets according to procedure- Co-ordinating facility maintenance and repairs to the site, including contractor management- Managing financial management services in accordance with the Financial Management Act and internal policy and procedures- Managing financial and other resources to meet agreed budget and performance levels- Managing employee behavior, performance and development- Project Managing non - engineering projects and contracts- Assisting in the preparation and management of operational budgets and reporting on financial performance including analysis and reporting of expenditure- Facilitating effective procurement activities according to Main Roads guidelines- Co-ordinating and providing advise on procurement in accordance with internal policy and procedure- Build and enhance stakeholder engagement with internal and external stakeholders- Managing high risk facility access (working laboratories) and ensuring compliance to set guidelines for the type of facility ( such as environmental and safety requirements for use)

Provide business management support services to Executive Director, Business Managers, Branch Managers and teams members- Providing effective business and management support and reporting in relation to leave liability, training co-ordination, Air travel and accomdation.- Assisting Business Manager in the implimentaiton of policy and procedure- Providing support in the implimentation of corporate policy and procedure- Contributing to the development and review of processes - Assisting in the timely timely responses to ministerial correspondence- Maintaining up to date financial forecasting and reporting, including interogation of expenses and implimenting corrective actions- Providing advice to Branch Managers and teams on procurment - Review and reconcile corporate credit cards- Monitor all reporting systems for compliance- Build and enhance stakeholder relationships

Responsible for the day to day tasks and administrative duties of the City Waters unit including covering for the Unit manager’s personal assistant and customer service team.Duties:- Booking and scheduling meetings- Training new staff on programs and procedures- Maintaining and developing of internet and intranet pages- Health and Safety representation- Managing and coordinating quality management reviews, workplace inspections and audits- Accounts receivable duties and budget tracking- Database and procedure development and management- Contract management - TRIM record management- Training co-ordination

Managing the day-to-day operation of the motel and personal assistant to Owner / Operator:• Customer service face to face and over the phone/email• Dealing with face to face customer feedback and implementing corrective actions• Managing cleaning & waitress staff; allocating day to day tasks and rosters• Daily cash management for motel and restaurant• Planning & managing onsite conferences and events • Building stakeholder engagement with business and selling the conferencing facility for events• Development and maintenance of compendiums and menus - Developed and maintained relationships with business contacts

- Managing staff, handling feedback, stock taking and stock rotation- Customer Service; face to face and by telephoneAchievements- Promoted to site supervisor with sole charge over weekends