• Account and EDI order management and documentation for Federated accounts• Communication with field personnel regarding order issues and successes, as well as special exceptions (i.e. Direct to Door/Direct to DC/overnight shipping, etc.)• Customer Service mailbox management – order validation, follow-up communication• Allocation and order entry, including department stores, independent stores, field personnel, Web orders, and NY Office departments• 855/Reverse PO management• DIF and RGA recording, administering, and entry• Research and process order reconciliation – credits, reverse orders, ship discrepancies• Generation and administration of weekly summary reports• Communication with other departments in coordination of stock/orders

• Create address book entries for new doors; manage current address book for changes or closings• Create seasonal marketing controls in JD Edwards for all sets, limited editions, new launches, and POSM• Manage marketing controls throughout the season working with Marketing and Planning departments• Manage POSM allocations for all accounts• Work directly with Account Executives on their specific accounts• Enter POSM orders (including open PO and reverse PO orders, visual week orders, special requests, field orders) via JD Edwards• Address all issues on EDI orders that are received in error• Main contact with Customer Service department on EDI orders in error and basic saleable orders for all brands• Run retail, door, and shipping reports in Cognos• Place orders for NY Office departments and gratis orders for retailer meetings• Create and manage order forms for all brands, including Independent order forms, employee order forms, and gratis order forms

• Create item masters for all new items, both POSM and saleable; manage item masters throughout the year• Create address book entries for new doors; manage current address book for changes or closings• Manage POSM allocations for East accounts; work directly with account AEs on their specific accounts• Enter POSM orders (including open PO and reverse PO orders, visual week orders, special requests) via JD Edwards• Address all issues on EDI orders that are received in error; work with Customer Service department• Create and manage marketing controls in JD Edwards for all sets, limited editions, new launches, and POSM• Run retail, door, and shipping reports in Cognos• Place orders for NY Office departments• Create and manage order forms for all brands

• Account and EDI order management and documentation• Communication with field personnel regarding issues with orders• Customer service mailbox management• Allocation and order entry• DIF and RGA recording, administering, and entry