Danielle Walter Email & Phone Number

Broomfield, CO, US

Corpus Christi, Texas, United States

• Provides professional, quality, and prompt service to members, potential members and co-workers.
• Process a variety transaction and maintain control of cash and negotiable instruments in accordance with policies, procedures, and regulatory laws.
• Qualify members and assist with opening, updating, and closing accounts, and maintain a current working knowledge of the RBFCU Membership and Account Agreement
• Assist members by contacting other internal departments, such as Consumer Lending, Mortgage and Credit Union Service Organizations, and comply with applicable policies, procedures, and regulatory laws.
• Prepare various teller reports, and escort members into designated areas when requested.
• Engage with members and prospective members by cross serving products and services, meeting incentive goals, and ensuring a current working knowledge of product benefits and features.

Denver, Colorado, United States

• Educate members about available products, fraud prevention, and banking policies.
• Process transactions such as deposits, IRAs, CDs, and wire transfers
• Deescalate consumer frustration and resolve consumer concerns, problems, and questions.
• Upheld strict confidentiality and industry standards.
• Observe safety and security procedures and report potentially unsafe conditions.
• Prepare various teller reports, and escort members into designated areas when requested.

Colorado Springs, Colorado, United States

• Prepared orientation packets.
• Escorted new hires around campus.
• Processed new hire paperwork and verified contact and emergency information.
• Coordinated appointments and meetings across departments.
• Supported administration with phone calls, questions, and processing applications.

Colorado Springs, Colorado, United States

• Enforced department procedures for preparing, storing, rotating, and stocking of product.
• Monitors product quality and freshness and ensures proper product rotation.
• Completes spoilage, sampling, temperature, and sweep logs as required.
• Assists with periodic inventory checks, and ordering.
• Provides Excellent customer service.
• Conflict resolution with dissatisfied customers and teammates.

Colorado Springs, Colorado, United States

• Enforced department procedures for preparing, storing, rotating, and stocking products.
• Monitors product quality and freshness and ensures proper product rotation.
• Completes spoilage, sampling, temperature, and sweep logs as required.
• Assists with periodic inventory checks, and ordering.
• Provides Excellent customer service.
• Conflict resolution with dissatisfied customers, and teammates.