Danielle Williams Email & Phone Number

Bulkington, Gb

United Kingdom

Coventry, United Kingdom

I have Tuped from DHL to Unipart with the NHS Supplychain in 2019. Remaining in the same job role since 2014Use of microlise & OTM systems

Lutterworth

Creating daily trips on C-TMS• Creating the daily plan for all inbound vehicles• Sending loading instructions to the warehouse• Dealing with any issues/queries/complaints from the transport department, from any depots and from inventory and managers• Contacting the transport department /3rd part couriers for information / ETA’S• Creating weekly billing files• Dealing with inventory queries regarding missing / late stock• Receiving pre advices from customers and… Show more Creating daily trips on C-TMS• Creating the daily plan for all inbound vehicles• Sending loading instructions to the warehouse• Dealing with any issues/queries/complaints from the transport department, from any depots and from inventory and managers• Contacting the transport department /3rd part couriers for information / ETA’S• Creating weekly billing files• Dealing with inventory queries regarding missing / late stock• Receiving pre advices from customers and arranging collections within inbound & HUK team• Maintaining system data• Knowledge of inputting loads onto EFX• Contacting depot / customers if there are any driver delays / issues with deliveries / collections• Utilising the transport management system, challenge areas of poor fleet utilisation and make recommendations to the transport manager• Ensure that DHL's policies, SOP’S and procedures are adhered too• Assist in the use of Microlise• Liaising with the warehouse and out bases.• Queries regarding missed/failed collections and deliveries• Updating and monitoring of failure reports and ‘Can’t find’ reports.• Keeping a call log for inventory purposes• Amending delivery/collection times and days. Merging collections with delivery etc.• Invoices to patients/client bases• Allocate vehicles/drivers (for following day) Show less

Prison Custody Officer at HMP Rye Hill. I underwent 3 months of initial training, and this varied from admin to the physical effects the job entails. On a day to day basis, I was responsible for 78+ offenders, in this Cat B prison I am to ensure their safety and progression through the system, they comply with regimes daily and undertake work like you would in everyday life. It is a diverse community, team work and working on your own merit is imperative to make the day run smoothly.

Healthcare assistant

Abbey fields care home is a residential home that accommodates 28 residents/service users. The home is a lot more independent than any of my previous care experience. Within this role I have learnt many more different skills and am pleased with the progress I made within the company. Some of the roles I underwent are as followed:• Residents laundry is all kept up to date and maintained in good condition by the care assistants• We serve the residents with breakfast, lunch, afternoon… Show more Abbey fields care home is a residential home that accommodates 28 residents/service users. The home is a lot more independent than any of my previous care experience. Within this role I have learnt many more different skills and am pleased with the progress I made within the company. Some of the roles I underwent are as followed:• Residents laundry is all kept up to date and maintained in good condition by the care assistants• We serve the residents with breakfast, lunch, afternoon drinks, tea and evening drinks. This means we have to be extra flexible with our time management, making sure that the residents always come first and have our attention and dedication to their needs.• Our time of handover is most essential to making sure we know what is going on and behavioural change with the residents, these are given at the start of each shift change.• Record keeping, making sure we are up to date with the policies and procedures and care plans/documents are very important.I really enjoyed my time at abbey fields and take great pride in working well within the team and communicating effectively Show less

All reception & administration duties

• Dealing with businesses such as freightliner that were regular guests at Dunchurch Park, I made sure their fees were sent to a main account and stored correctly• Dealing with different types of phone calls from a variety of clients, booking short/long term stays with the hotel, ranging from wedding stays to Christmas parties.• Taking large sum pre-payments and deposits from clients and guests.• PDQ machine experience, which I have used in different job roles• Full knowledge of… Show more • Dealing with businesses such as freightliner that were regular guests at Dunchurch Park, I made sure their fees were sent to a main account and stored correctly• Dealing with different types of phone calls from a variety of clients, booking short/long term stays with the hotel, ranging from wedding stays to Christmas parties.• Taking large sum pre-payments and deposits from clients and guests.• PDQ machine experience, which I have used in different job roles• Full knowledge of our bedroom buildings, to which are wedding suites, twin rooms, executive doubles and standard rooms.• Taking messages from businesses for accounts and the HR department• Email and knowledge of Microsoft programmes, other programmes I have had to adapt to, I have done at a fast pace to maintain good working practise.• Refunds and complaints.• Maestro- Which is a different system used to log all the information regarding bookings for any type of event or stay.• Customer satisfaction and a high level of service is always delivered Show less