Danielle Withrow Email and Phone Number

•Prepared personal tax returns using Tax Prep, notice to reader using CaseWare, and corporate tax returns using Profile•Maintained books for clients including bank reconciliations, payroll, government remittances, and A/R and A/P postings using Sage 50 and QuickBooks•Paid bills and made bank deposits for clients•Prepared documentation to assist clients with the Canada Emergency Wage Subsidy

•Assisted with checking out customers•Answered customer queries and recommend products•Cleaned, stocked shelves, and opened and closed the store•Balanced cash from register

•Handled a high-volume workload of incoming and outgoing calls to rectify issues with message on hold and background music equipment•Trained new hires in company policy and procedure•Developed a system of record keeping for files included on background music units and updated customer records daily