Danielle Zisa
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Danielle Zisa Email & Phone Number

Head of Client Services // Director of Patient and Client Services // Senior Director // Director – Patient and Client Services and Account Management at GeneDx
Location: New York City Metropolitan Area, United States, United States 6 work roles 3 schools
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Current company
Role
Head of Client Services // Director of Patient and Client Services // Senior Director // Director – Patient and Client Services and Account Management
Location
New York City Metropolitan Area, United States, United States
Company size

Who is Danielle Zisa? Overview

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Quick answer

Danielle Zisa is listed as Head of Client Services // Director of Patient and Client Services // Senior Director // Director – Patient and Client Services and Account Management at GeneDx, a company with 478 employees, based in New York City Metropolitan Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Danielle Zisa.

Danielle Zisa previously worked as Head of Customer Service at Genedx and Director Of Client Services at Sema4. Danielle Zisa holds Associate Of Arts And Sciences - Aas, Emergency Room/Trauma Nursing from Rutgers Robert Wood Johnson Medical School.

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GeneDx

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Profile bio

About Danielle Zisa

I am Danielle R Zisa, an accomplished professional with a distinguished track record in client services and call center operations. Renowned for my ability to cultivate positive customer experiences while driving business growth, I am adept at implementing innovative strategies to enhance efficiency and surpass performance targets.My leadership skills shine through in my capacity to inspire and motivate teams to deliver exceptional service, fostering a culture of excellence within the organization. Furthermore, my robust analytical capabilities enable me to identify areas for improvement and implement effective solutions to optimize operations.With a focus on managing client relationships, resolving complex issues, and facilitating seamless communication across all levels, I consistently ensure the highest standards of service delivery. I approach challenges with a proactive mindset, committed to surpassing expectations and leveraging technology and data-driven insights to drive continuous improvement and business expansion.Thank you for considering my candidacy. I am eager to bring my wealth of experience and skills to a dynamic team committed to excellence.Sincerely,Danielle R Zisa

Current workplace

Danielle Zisa's current company

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GeneDx
Genedx
Head of Client Services // Director of Patient and Client Services // Senior Director // Director – Patient and Client Services and Account Management
gaithersburg, maryland, united states
Website
Employees
478
AeroLeads page
6 roles

Danielle Zisa work experience

A career timeline built from the work history available for this profile.

Head Of Customer Service

Current

Stamford, CT

🌟 Orchestrated cross-functional teams in Triage, Customer Service, and Billing to optimize internal reporting and enhance customer service efficiency by refining test turnaround times and ensuring data entry accuracy.🚀 Pioneered the transition to an onshore billing system, leading the establishment of a client-centric billing team through meticulous.

Nov 2022 - Present

Director Of Client Services

Stamford, Connecticut, United States

🚀 Catalyzed market share growth and unlocked new business avenues by developing and refining client service engagement strategies, setting a new standard for operational excellence.🔧 Transformed a struggling department within eight months, leading a multifaceted support team to achieve remarkable testing volume increases of 42%, 51%, & 87% across three.

Apr 2019 - Feb 2023

Director Of Client & Patient Services

Livingston, New Jersey, United States

👨‍💼 As the Director of Client Operations and Client/Patient Services, I led a large support team comprising Case Managers and Account Managers. Our laboratory primarily served the OB/GYN field, alongside Endocrinologists, Reproductive Specialists, REIs, and Embryologists.🌟 In my capacity as the Director of Sales for the East Coast Region, I collaborated.

Aug 2013 - Mar 2019

Senior Director Of Operations & Strategy

Nhi

Manhattan, New York, United States

May 1996 - Dec 1999
Team & coworkers

Colleagues at GeneDx

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3 education records

Danielle Zisa education

FAQ

Frequently asked questions about Danielle Zisa

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What company does Danielle Zisa work for?

Danielle Zisa works for GeneDx.

What is Danielle Zisa's role at GeneDx?

Danielle Zisa is listed as Head of Client Services // Director of Patient and Client Services // Senior Director // Director – Patient and Client Services and Account Management at GeneDx.

Where is Danielle Zisa based?

Danielle Zisa is based in New York City Metropolitan Area, United States, United States while working with GeneDx.

What companies has Danielle Zisa worked for?

Danielle Zisa has worked for Genedx, Sema4, Reprogenetics, Llc (Preimplantation Genetic Diagnosis), Hackensack Meridian Health, and Gastroenterology Associates.

Who are Danielle Zisa's colleagues at GeneDx?

Danielle Zisa's colleagues at GeneDx include Kalpana Ramachandran, Rachel Lewis, Blanca Villeda, Kevin Bilder, and Emily Bogush.

How can I contact Danielle Zisa?

You can use AeroLeads to view verified contact signals for Danielle Zisa at GeneDx, including work email, phone, and LinkedIn data when available.

What schools did Danielle Zisa attend?

Danielle Zisa holds Associate Of Arts And Sciences - Aas, Emergency Room/Trauma Nursing from Rutgers Robert Wood Johnson Medical School.

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