• Outlined and implemented corporate social media strategy, guidelines and brand tone of voice for the corporate social media content.• Maintained social media content calendar. In addition, collaborated with Blog Editor to create an overarching content marketing calendar. • Collaborated with various stakeholders throughout the company to align corporate wide initiatives for content calendar and social media.• Responsible for monthly analytics reports for content marketing team, in addition to social media analytics reports. • Regular content contributor to the Constant Contact corporate blog.• Planning and tracking corporate social media KPIs related to both content preformance and business goals. • Recruiting, hiring and managing social media co-ops.

As Constant Contact's Social Media Community Manager, I am responsible for executing the communications component of Constant Contact’s corporate social strategy. In this hands-on role, I focus on driving the engagement within our social community, including customers, prospects, and thought leaders daily via our social media properties. My impeccable communication skills, very high attention to detail, and great decision-making abilities are some of the skills I draw on every day to tackle this high-energy, high-visibility position.Core Responsibilities include:• Write, curate, and publish content on Facebook, multiple Twitter handles, LinkedIn, Pinterest, Google+ and other corporate social media properties with the aim of engaging our audience• Maintain social media content calendar. Meet with various stakeholders throughout the company to collect content for calendar.• Monitor social properties for response opportunities• Moderate user generated posts and replies• Respond to comments and replies quickly with poise and tact• Translate marketing and PR content into highly engaging, social-friendly content• Track effectiveness of individual posts and tweets• Interpret insights and community conversations into actionable recommendations• Contributor to weekly corporate podcast.• Monitor using the tools Google Analytics, Omniture, Hootsuite, Radian6, Facebook Insights, Simply Measured, Twitalyzer, PageLever, etc

As a Social Media Specialist and Online Marketer, my responsibilities include but are not limited to:• Strategic planning in social media marketing platforms.• Knowledge of online advertising techniques and promotional vehicles such as SEO, online media, Social Media, CPC, email marketing, etc.• Monitoring social campaigns to drive accurate ROI with the use of Radian6 and Google Analytics, as well as in house publishing and analytics tool SocialEye• Create brand loyalty through engagement on social platforms.• Understanding of interactive and general marketing principals• Managing specific client’s objectives and helping to ensure the fulfillment of client expectations• Administration of the of specific Overdrive accounts• Project manager for agency’s content strategy promotion.• Recruiting, interviewing and hiring interns• Managing social media interns• Monitoring and managing Facebook, Twitter, SlideShare, YouTube, Flickr, TubeMogul, Brightcove and WordPress accounts for both B2B and B2C clients• Regular contributor of Overdrive Blog http://blog.ovrdrv.com/Social media team 'social SEO' specialistThrough my experiences as a Social Media Specialist, I have been successful because I have:• Exhibited strong interpersonal and communication skills• Taken initiative and used innovation in problem solving and task management• Provided timely and clear direction to all departments on client programs• Uncompromising attention to detail• Superb multi-tasking abilities.

• Optimize clients social media channels for search• Stay abreast of current SEO news, technologies and best practices. • Review, recommend and implement SEO content best practices for the social media channels for clients

• Assisted on location photo shoots• Page layout coordination for web sites• Wire framed website layouts

Responsible for calling alumni to enlist support for the Bates Fund and answering any questions the constituent might have about Bates. • Trained by department staff on appropriate phone solicitation techniques• Handled confidential financial records• Diplomatically persuaded numerous graduates to contribute funds• Executed prolific customer service • Recipient of multiple rewards for exceeding sales quota