Danielle Butcher Email & Phone Number

Everett, Washington, United States

Project Manager currently focusing on process management.

Woodinville, Washington, United States

Served as a project manager for this commercial cabinet manufacturer, overseeing production, delivery, and installation of customer cabinetry with a wide range of custom finishes and specifications.Coordinated all steps of the design/production process and serving both small custom accounts as well as the company’s largest client, JBLM Military.

Olympia, Washington, United States

• Currently lead a fast-paced mix of account management and customer service functions for this architectural wood company, centered primarily around providing fixtures directly to Starbucks—as well as various General.
• Perform combination of account management and project management duties in role; personally brought on new accounts, in addition to working with designers and engineers to bring new wood designs and products to market
• Collaborate with numerous internal teams/departments (e.g. estimating, production, R&D) to review customer requirements and feedback—and develop viable proposal concepts to drive profitable new account growth
• Project-manage each order to ensure quality and deadline attainment; as an example of this, analyzed historical shipping metrics and worked with production to raise on-time delivery rates

Everett, Washington, United States

• History of progressive management roles with this high-volume manufacturer, producers of millions of dollars in customized cabinetry, countertops, and interiors for top global retailers such as Starbucks, Jamba Juice.
• Initially hired as Customer Service Rep; promoted to Project Manager in 2009 and then to current role in 2015
• Responsible for over $20M in order delivery per year, largely involving the pivotal Starbucks account relationship
• Project-manage ~450 projects per year, delivering interior components required to build 300+ new retail stores
• Manage all scheduling dependencies and attain a >95% on-time completion rate (well above industry average)
• Identify/implement ongoing process and workflow improvements to reduce day-to-day expenses and costs

Seattle, Washington, United States

• Provided general office support and managed a complex mix of schedules, meetings, calls, and web conferences.
• Arranged travel for internal staff, taking into account personalized scheduling needs and cost-saving opportunities
• Prepared staff expense reports, invoices, and the department budget—identifying and resolving any discrepancies
• Partnered with senior management to help smoothly integrate the people/processes from an acquired organization
• Administered the company’s client database, ensuring system accuracy and running all needed customer reports

Managed the purchasing, shipping/receipt, pricing, and merchandising for 25 vendor products—working directly with corporate sales staff to provide updated product training and coordinate special order requests.