Danielle Carpenter Email & Phone Number

Team Lead - Senior Account Manager (Enterprise Accounts) ​for Americaneagle.com with experience in fostering collaborative relationships, managing direct reports, and leveraging effective communication to identify opportunities and create tailored solutions to drive organizations towards their objectives.Focus areas:✔ Responsible for the training and development of direct reports, ensuring they feel supported and motivated while fulfilling all client requests and meeting expectations.✔ Maintain and grow client relationships & relationships internally.✔ Collaborate with a wide range of internal departments, third party agencies, support specialists, etc. on a daily basis to problem-solve and deliver successful recommendations to clients to help improve their business.✔ Increase performance on all levels: Website, SEO, Google Ads, paid social, email marketing, product performance, etc.✔ Provide strategy that aligns with a client's vision for their business and their KPI's.✔ Staying on top of industry trends and incorporating this into our monthly meetings and strategy calls.

Listed skills include Customer Service, Communication Skills, Social Media, Microsoft Word, and 46 others.

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  Team Lead - Senior Account Manager, Enterprise Accounts

  Americaneagle.Com

  Aug 2023 - Present - Chicago, Illinois, United States

  • Managing enterprise-level accounts with multiple locations across the U.S., leading weekly presentations with key decision makers to discuss strategy, goals, and to review digital marketing performance and analytics.• Handling all daily operations for enterprise-level accounts and supporting the internal team through client requests and projects to ensure successful completion.• Responsible for the training and development of direct reports, ensuring they receive support and guidance in their role to be successful and meet all client requests and expectations.• Leading monthly onboarding training sessions for newly hired account managers, providing comprehensive guidance on expectations, best practices, and outlining daily, monthly, and quarterly responsibilities.Completed Certifications:• One Minute Manager• Managers Guide To Discipline• Dealing With Difficult Clients