Danielle H. Email & Phone Number

San Mateo County, California, United States

WOC Lead of SMMC value based care program, Quality Incentive Pool (QIP), under CA Department of Healthcare Services (DHCS). Duties include: -Monitoring progress of over 40 clinical metrics towards annual goals and determining improvement targets by performing ongoing analysis of underperforming metrics. -Creating and coordinating improvement recommendations using analysis findings and historical performance. -Liaison between other SMMC quality programs and aligning goals between departments to reduce duplication of clinical quality improvement efforts. -Acting as subject matter expert during Epic build and helping to design efficient future-state (integration of quality metrics across performance lines into single-source provider dashboard, building quality reporting requirements into Epic workflows to ensure service capture in reports, etc.)

• Provide technical, programmatic and/or clinical assistance to staff, subcontractors and management, including the development of program policies and procedures and the training of staff.• Evaluate program effectiveness against program goals, funding source or contract requirements and other regulations; identify program problems, present findings and recommend appropriate action.• Collaborate with management and program staff to write policies and protocols for homeless and farmworker patients.• Acts as liaison with internal (SMC) and external medical care resources developing linkages to promote improved patient care and encourage support for homeless & farmworker health care, including non-medical services

Saint Louis, Missouri

1. Developed PDSA QI Cycle for the Perinatal Behavioral Health Initiative and generated quarterly quality improvement reports. 2. Created qualitative data codebook to identify key areas of improvement from community partner narratives. 3. Provided ongoing support between variety of initiatives including Perinatal Behavioral Health and Sustainable Housing. 4. Completed environmental scans for services, organizations, and assets in a variety of topics.

Saint Louis, Missouri

1. Evaluated financial statements from clinical trial Sponsors for fidelity to budgets and payments2. Ensured the validity and integrity of transaction records3. Established transparency between departments and Sponsors to improve compliance.

Brisbane, California

1. Handled and resolved common requests, including customer supply order entry, results and reporting, reimbursement questions, and technical questions. 2. Entered and accessioned clinical sample data into the LIMS and maintaining a database of customer accounts, new center start-ups, routine customer updates 3. Conducted phone follow up with customers regarding test requisition information clarification, documenting all customer inquiries, developing tools, procedures, and requirements to obtain, process, update, and follow up on specific customer service projects, and resolving customer and product issues.

San Carlos

1. Created new orders on Laboratory Inventory Management System (LIMS) and ensured that the information in the system is up to date and accurate. 2. Verified that the correct specimens are received for each test type and entering all specimens into LIMS. 3. Worked with broader Operations Team, maintain sample integrity, and organize records.

Moss Beach, California

1. Managed office operations by providing customer service, perform monthly billing, operating the ProShop, updating client information, filing receipts, handling birthday party reservations, registering clients for classes, and maintaining general office support.

Metabolomics lab that focuses on nutrition and its effects on steroid metabolic pathways, carcinogenesis and toxicity.1. Generated literature review on relationship between estrogen and estrogen-caused DNA adducts. 2. Synthesized and identified compounds using LCMS.

Davis, California

1. Provided customer service, and actively participated in stocking, bussing, and other cashier duties.

Davis, California

Behavioral study that focuses on oxytocin and reproductive activity in the monogamous Titi monkey.1. Collected biological samples from subjects. 2. Assisted in the administration of behavioral observation experiments. 3. Entered data and maintained data system integrity.

Davis, California

1. Worked directly with clients during events to ensure satisfaction. 2. Operation of A/V equipment, including lighting, setup, and technical needs. 3. Executed physical set-up of variety events, including sporting, professional or business, and private.

Woodland, California

1. Development and administration of lessons to children on basic nutrition and lifestyle concepts. 2. Conducted food demonstrations to promote healthy eating.3. Evaluate improvement in nutrition and physical education knowledge through surveys and quizzes.

Stanford, California

Moss Beach, California

Master Of Public Health (Mph), Behavioral Science And Health Education

Bachelor Of Science (Bs), Nutrition Science - Biology, 3.00

Education record